Skip to main content
Southport Road Dental – 9 Southport Road, Chorley, Lancashire, PR7 1LB

How To Reduce The Fear Of The Dentist

“How To Beat The Fear Of The Dentist”

Interview conducted by Tony Gedge the Purveyor of Pain Free Dentistry & Co Founder and Trustee of Dental Mavericks (Ending Daily Dental Pain for Moroccan Kids)

Dentist David HickeyDuring this briefing you will uncover new secrets, methods, technology and new ideas to reduce or even eliminate your fear of the dentist that no one else in the dentistry world is talking about. You’ll get some really good insight of why, if you are scared of the dentist, why you need to be coming to see David Hickey and his team at Southport Road Dental Practice.

With all fear of the dentist’s issues it is often a lack of trust from the patient, so this is why we are going to delve deeper, build up some trust and connection and some bonding for the patient.

So David, just tell us a bit about yourself then please.

David: Well, I am a dentist and we are a husband and wife combination at Southport Road Dental Practice, Rashmi, my wife is also a dentist. We have 2 beautiful kids. My eldest is Arin, and he is 3, and we have a new baby Rohan, who is now eighteen months. Neither of them sleep which is very entertaining and makes work lots of fun everyday!

In my spare time I like to do a few triathlons and have the occasional glass of red wine.

Tell Us Why You Wanted To Remove Pain From Dentistry

David: I think everyone has a fear of what they are going to experience when they come to the dentist; it has been a big barrier to a lot of people. And, it was more important for me to provide a service where I could guarantee that the patient would be comfortable for the whole time they are in the practice – from meeting Claire, my smile advisor, at the door to our reception team to our smile advisors and coming into the actual room itself and feeling comfortable.

And then having the treatment and knowing that they wouldn’t feel pain; giving them a guarantee that they wouldn’t feel any pain. From that point of view it has been very important to us as a practice and it has helped a lot of people to access dentistry.

Tony: So you mentioned a guarantee there, tell us about your pain free or your money back guarantee.

David: We see an awful lot of very anxious patients and they don’t believe that they won’t feel anything when they come in. What I mean about not feeling anything, they won’t feel anything painful so we offer them a guarantee. So we say to them, ‘If you feel anything painful, please tell us and you won’t be charged for the appointment.’

Tony: And have you had anyone that has asked for their money back?

David: We haven’t had a single person. In fact, just yesterday, Tony, I saw a lady, a very nervous lady who unfortunately was losing her teeth and I had to take 4 teeth out and fit a denture for her. She was still bracing herself for me to take her teeth out as the appointment finished. I had fitted the denture and she was amazed she wasn’t even aware of me taking her teeth out. It is a bit of a sad story, but it shows how important pain free dentistry is.

Does Pain Free Dentistry Really Exist?

claire lordTony: Tell us then, does pain free dentistry really exist because some people think it doesn’t?

David: It does exist. It exists for everybody  and every dentist is capable of doing it. It just involves an empathic approach to the patient, building trust with them and simple techniques such as using a topical anaesthetic, warming local anaesthetic and being caring and gentle about giving it; waiting for it to work. It is not a big secret – anybody can do it.

Tony: You spend more time with the patient then. The challenge for NHS dentists is that they are on conveyor belt, they might get 15 minutes; they don’t have the time to build a trust. So tell us when a patient comes to see you  what you and your team do to build that trust all the way through.

David: We are extremely fortunate in so far as we have time, which is the beauty of working in a private environment. I have a number of team members so trust building starts from the day you contact us by phone or by email. Claire, my smile advisor, spends time finding out what your fears are as a patient.

You will come in to see me and I will also talk about your hopes with regards to how we can help you. And we will always talk you through the procedures before we would undertake anything so there are no surprises. We would never sneak up on you with anything and we will as we go through it at all stages make sure you are comfortable.

Tony: So David, I am wearing a tee shirt here and there is a logo with a little chap who has a toothache and he has a big toothbrush in his hand, and underneath it says Dental Mavericks. Now you and Rashmi are big givers, you support the Dental Mavericks every year, tell us what Dental Mavericks is and how you support it.

You Support The Dental Mavericks Every Year

David: Dental Mavericks is a fantastic charity that Cally and you set up. You travel to Morocco every year and look after loads of kids that have toothache and no access to dentistry. It is an amazing charity and I am in awe of you two as a couple.

The way that we support the charity is in a small way really, we turn up at your annual conference and go to the ball and donate to Dental Mavericks. We should do more, we will do more; we just need to get the kids to grow a little bit first.

Tony: We will come onto something called B1G1 which you are heavily involved in, which is Buy 1 Give 1 in terms of charity, and we will talk about that as we go on.

David how many, just an estimate I know, but since you started practicing pain free dentistry, how many patients do you think you have seen with your new techniques?

David: That’s a tough question, I guess on average we see 15 to 20 patients a day, so it would be in the 1000s. And we have constantly got more and more people coming to see us.

Why Did You Focus On Pain Free Dentistry

Tony: Why did you focus on pain free dentistry and not just carry on doing normal dentistry?

David: There are a number of reasons, Tony, one is myself. I fell off my bike when I was younger and broke my front tooth and I experienced unfortunately a painful encounter, and I have also experienced a dentist who gave completely painless injections and the difference was massive. I have chatted to tons and tons of people so scared of coming to the dentist  because they are frightened of what they are going to feel when they come. So from that point of view it is very important for me to build it as a model within our practice.

Tony: How would a patient know if their local dentist can offer pain free dentistry?

David: With dentistry it is a trust business, and I think you need to find somebody that you trust and want to spend time with, get on well with and they have empathy with your needs. Pain free dentistry as I said to you earlier, is not a difficult thing to provide, you just need somebody who is a caring professional who wants to look after you. And I always look at my customers and patients here and treat them as if they are part of my family. If you treat them as if you were about to treat your daughter you are going to get a pain free approach every time.

“I’m Now Happy To Go To The Dentist” Says Former Nervous Patient Ian

Tony: Let’s say if some of your family live in Ireland, so if your cousin had to go to the dentist in Ireland and he couldn’t come to see you, what would you tell your cousin to look out for or questioning a dentist?

David: I think when they are looking for a dentist first and foremost we live in the era of the internet, look at testimonials, look at what previous people have said, look at their videos, look at the website and see if you like what is written down there.

Find out if they are trying to tell you about them as a person rather than the techniques that they can provide for you as that is very generic and lots of dentists can tell you about a veneer . But are they telling you about who they are and what their values are as part of their life and what the practice values are? Those are the things I would be directing you to look out for.

Tony: In terms of websites, you had a surprise a while ago, there is a dental phobic’s website called Fear Central, just tell us what happened with that website David.

Dental Fear Central

David: It was something that you guys flagged up for me. There is a website called Dental Fear Central where lots and lots of dental phobic, anxious people would go on and discuss different dentists and their worries about treatment. And we actually found that there were a number of reviews on there from different people who had come to see us and their experience at the practice, and they were good experiences thankfully.

And on the back of that we have actually received a large number of new custom from that site directly because I guess people who were anxious and worried about the dentist have shown that there is a place that they can go where they will be looked after.

Tony: And so what happened was lots of people are saying ‘I have been on to the website it has loads of information and loads of testimonials.’  They actually said it is not a corporate website which is fabulous. It is all about personality and you guys have lots of personality and that is why people trust you – you are very open and honest as well. So whilst we are talking about honesty tell us a mistake you have made, we are not all 100% in life. What mistake have you made David with dentistry, something from your young years, something you can tell us about?

Dental-fear-forum

David: I have made tons of mistakes Tony, I guess it is the way you learn in life. I think the biggest mistake I made after training was I didn’t believe in topical anaesthetic it wasn’t something I used in the first 2 to 3 years of my career; I felt I just didn’t need it. But having started to use it, the difference to people’s treatment is massive.

Tony: Tell us what it is.

David: It is a gel that you put on the gum before you give an injection and it takes away the sensation of the injection. It is a miracle and should be used for every single injection because it makes them pain free.

Tony: Your philosophy is if you can numb somebody up everything is pain free moving forward.

David: Yes, exactly. If someone is numb the treatment will be fine and they won’t worry about it. A lot of the anxiety about dentistry is they think they are going to feel something.

Tony: Excellent. You have spent £60,000 on something that can virtually perform no drilling. Tell us what that is.

Drill Free Dentistry

waterlaseDavid: I always love it when you tell me how much I have spent on stuff, it makes me very uncomfortable.

Tony: It shows you care.

David: It is a fantastic piece of equipment. It is a laser and it allows us to treat people’s teeth and also help with other treatments like with their gums often without the need for any injections. It is a great way of not feeling vibration etc. It is nice and comfortable and people have given great reports on the back of it and so it has been a great bit of kit to buy.

The laser has obviously made our office more efficient in the sense that if we have patients who want to be seen that day we are able to finish procedures on one patient much more quickly than if we had to numb them and use the traditional drill.

One comment I get from patients all the time is – Wow, that was it! It is not only good, not only painless but it is fast.

The laser that we use is painless, effortless and quick. You’ll be in and out of here in minutes. I want to have patients walking around the town saying, ‘I just had the most amazing dental experience, I had no pain, no swelling, immediate results and I was able to eat and drink the moment I left the office.’ And when we deliver on what we promise suddenly we look like the heroes.

As a dentist our goal is to do minimal invasive dentistry. I believe that the Waterlase is a great experience for the patient. It is a great way to treat our patients better and a great way to give our patients really conservative dentistry and it is a really great way of staying on top of dental technology.

It is a magnificent addition to our practice to be able to do same day services for people. It is not only simpler and faster and easier but you are looking at better patient comfort when you are done.

What I am hearing from patients is that the procedure that they enjoy the most is having the Waterlase procedure done on them because for them not having a shot and being in and out of the office usually in minutes is a profound new experience.

Our patients love Waterlase

the wandOur patients love Waterlase. They are definitely our best chair leaders and supporters. Once they get a great visit from us they post it on Facebook, they tell their friends.

It’s a win-win, the patient has a great experience, the procedure is done effortlessly and they are talking about my office in a positive light. What more can we ask for.

Patients, I think, really perceived that this technology as a benefit to them. I definitely think Waterlase is changing the perception of dentistry.

Tony: David you have also got another fabulous piece of kit which is called the Wand, tell us about the Wand.

David: This was one of the first investments I made after we bought the practice. I have always been looking for different ways of making dentistry as comfortable as it could possibly be.

And a lot of people have fears of injections, and the Wand is a computer which makes injections very comfortable. It doesn’t look like a syringe, another classic fear that people have, it looks like a pen.

And it is designed to give the anaesthetic very slowly and again a great piece of pain free armamentarium.

Giving Back

b1g1Tony: Now you are only a handful of dentists all over the world that are helping charitable projects around the world through B1G1.com. Tell us what impact you have had with what you do there.

David: We are very fortunate that we have a good life here, and I wanted to align our business with a charity. It is very difficult to do with dentistry because I would like to be able to connect and help each patient to see the value in giving.

B1G1 is a way of giving small donations to lots of causes, I believe you guys are involved with them as well. I guess, to give you an example, when we do an orthodontic straight teeth treatment, we will give a goat and what that provides is a sustainable income to a family in Kenya or wherever the project is on-going at the moment.

It is a small donation for us but hopefully it will make a big difference to those people as a family when they receive it.

Unusual Customer Service

Tony: David can you get dental fear treatment, pain free treatment on the NHS do you think?

David: I am sure you can. I am sure you can find dentists but unfortunately due to the system I think they are going to be few and far between. Dentistry is a busy business in the NHS and for them to be able to sustain themselves as a business they need to see a lot of people. And unfortunately that doesn’t tend to translate to being able to spend time with people to making sure they are comfortable at every stage.

Tony: Now you are really unusual because you offer extreme customer service. Tell us how you do that and how you can measure that.

David: Customer service is important with any business, but at Southport Road Dental Practice we are, I suppose, from the moment you meet us as a practice you will meet lots of different people who are all here to look after you.

  1. We measure people’s experiences when they come to see the dentist:
  2. We measure whether they felt any pain,
  3. We measure whether they were seen on time which is very important for busy people who come to see us.
  4. We also measure how quickly the phone is answered because it can be quite fluctuant within businesses and I think again if you phone you want to be answered quickly.
  5. And we also measure whether people would likely refer us – we measure that on a scale of 0 to 10, and thankfully we tend to get mostly 10s for that.

3 Promises

Tony: You offer 3 promises, so tell us the first promise and what percentage of patients agree with that promise.

David: Promise number 1 is that you will feel no pain. And at our last survey 99.6% of people told us that they hadn’t felt any pain.

Our second promise is that you will be seen on time and I think the figure was 96% of people said they were seen on time. And fortunately our last promise is that our phones will be answered quickly, and that was the one that we were falling down a little bit on and that was 82%. We are actually going to put a new phone system in to try to improve.

practice-promise-bannerusp

Tony: Great, thank you for your honesty we cannot be 100% with everything and that just shows that we can trust you more.

Why is your environment at the practice different than most dental practices would you say?

David: A common worry is the smell of a dental practice, so when you walk into ours, we have an oil-based mist system, it smells more like a spa when you come in. You won’t hear sound effects of the different rooms. Waiting rooms and patient’s lounge are set up so they feel like your home. So all these kind of things are trying to decrease your fear as a person when you come in to see us.

Tony: If you have not been to the dentist for years, there is often embarrassment, guilt, fear, do you judge a patient when they come in?

We Would Never Judge Anybody Who Comes To See Us

Oral healthDavid: No. We would never judge anybody who comes to see us. It is one of the first things we actually tell them, because, yes you are right, they are often very embarrassed. They are embarrassed they haven’t been able to access dental treatment. They are embarrassed about what we might find when we have a look in their mouth. We are here to help, never here to judge.

Tony: What is the downside of missing dental appointments over the years? It affects our whole body, tell us about gum disease and what that can do to your whole body.

David: There are lots of effects of neglecting dental treatment. Gum disease has now been aligned with heart disease, diabetes has been found to have a co-factor with gum disease. Other things though that have far more pressing issues: you need to have the soft tissue of your mouth checked because things like mouth cancer are a big worry and if you were showing signs of anything like that the quicker you can get to it, the quicker it can be treated successfully. It is very important to come in and have things like that checked.

Tony: A lot of people forget the mouth is the gateway to the body. So if you haven’t been to the dentist for years bacteria builds up in your gums and it goes directly into your blood. I have seen research that says if you have gum disease you are 28% more likely to have cardiovascular disease. I have also seen research for strokes as well, so don’t forget that this bad bacteria is going into your brain is going into your heart, and also, just as important, I have seen infant mortality, as well, within women, through bad gum disease.

Lots of reasons why you need to be visiting the dentist. Not just to look great and to eat but also your whole body is at risk.

David when someone decides to come in and see you, tell us what your process looks like.

What Happens When You Come In

claire 2David: From the moment you contact us, Claire, my smile advisor, will give you a ring and find out a little bit about what you want from your visit with us. We will send out a lot of information to you about us as individuals and there is a booklet in there that will introduce you to all of our team members. When you come to see us we will take you on a tour of the practice.

We will show you what we are about. We will sit down and talk to you about our values. We will spend lots and lots of time finding out about you as a person, your fears of dental treatment and how we can best help you to overcome this. And this is all before you see the dental chair.

Once you come in we will exam your teeth and examine your gums and sit down without judgement and talk you through what is going on in your mouth, what will happen if you don’t do something about it and how best we can help you to do it.

Tony: Imagine guilt free, stress free, judgemental free, anxiety free dentistry and how this will hopefully transform your life: your self-confidence, your career, your relationship, your eating, the way that you look, your life. Now David you have a great quote, do you want to read it?

David: ‘In the future this is how anxious, nervous or fearful people of the north-west of England will enjoy their life more, make their smile straighter, whiter and eat the foods they want, to go out socially again, find a new partner and end their fear of the dentist.

Sign up for a Complimentary Consultation

Unlock the confidence that comes with a stunning smile

At Southport Road Dental, we’re here to help you achieve the smile you've always dreamed of. Experience the difference our personalised care can make.

Take the first step toward your transformation by requesting a complimentary consultation with one of our Smile Advisors today. It’s time to embrace a new you – and a smile that lights up the room.

Google Rating
4.9
Based on 101 reviews
Facebook Rating
4.9
Based on 97 reviews
js_loader

Patient Reviews

See what actual patients have to say about their experience at Southport Road Dental

4.9
Based on 101 reviews
Great dentist. All the staff are so lovely and David has done an amazing job with my brace. I’m super happy with the results, as well as how well I am treated each visit. Can’t recommend enough!
Izzi W.
Izzi W.
I was really lucky to stumble across Southport Road dental surgery a long time ago!From the first visit I knew it was a good find. The reception staff make you feel like you are special ,how you find such lovely staff I don't know.Onto the dentists who are second to none & this includes Michelle... the hygienist such a lovely person & great at what she does.Rashmi& David are a great couple with nothing too much trouble. If you need an emergency appointment they go out of their way to fit you in. Their friendly approach immediately puts you at ease & you feel more like a friend.Everything they have done to my teeth has been first class so thankyou again can't praise you enough.read more
Sheila V.
Sheila V.
Nothing but praise for this dentist. I was absolutely terrified but all of the staff were amazing and I didn't feel a thing! Mark is fantastic! He made sure that my gum health and other teeth were in good shape before working on improving my smile. I am over the moon with my new crowns. I can't... praise him enough.read more
Dawn P.
Dawn P.
I was recommended this dentist practice, in particular Dr Rashmi. The whole team makes you feel at ease. Having dental anxiety this is very important for me. I opted to have dental sedation. The whole process was amazing from the pre appointments to the aftercare. The sedation itself allowed the... work to be done, and everyone's attitude helped me to remain calm. During the pre appointments, Dr Rashmi was able to get me to use different skills to get xrays that I have been unable to do previously. The sedation appointment was also fantastic. Throughout the process, the team checks on you, and nothing is too much trouble. Overall, not only has this experience allowed me to gain confidence in visiting the dentist, but given me the confidence to smile again.read more
sophie H.
sophie H.
I can’t thank the team at Southport Road Dentist enough. Every person I came into contact with, whether that be over the phone or face to face, did nothing but make the experience as easy and as comfortable as possible. I have felt unhappy about my tooth for a couple of years now. David very kindly... gave my tooth a quick polish during a consultation and was able to completely remove the staining that had been bothering me. Prior to the consultation, I was worried that I was going to have to spend a fortune and take on a big job to get my tooth looking better. I left the practice feeling confident, happy and 100% positive that I will return in the future. Thank you so much!read more
danielle S.
danielle S.
Excellent service from David, Rashmi and all of the team at Southport Road Dental, been going to this practice for over a year now after being recommended by a friend and would definitely recommend them to anyone else.
Jon L.
Jon L.
I can’t praise or thank everyone enough, from receptionists and dental nurses to the dentists themselves who provide a friendly comfortable atmosphere for even the most dental-phobic patients - of which I am one! From my first assessment appointment I was patiently listened to and my fear of... experiencing pain dealt with by providing sympathetic but professional reassurance. Being faced with the terrifying prospect of needing root canal work, Dr Rashmi took her time to explain the process to be carried out. At no point did I feel rushed into any decisions but with all the facts at my fingertips my selecting sedation whilst the work was carried out proved to be the best decision I’ve ever made. Having been afraid of dentists since a child (now 70+) I now feel I’ve found my “home” at last, where I know I’ll be taken good care of and have access to painless dentistry. Thanks Dr Rashmi and David. And it doesn’t end there - I was contacted the day after to ensure I was ok after sedation with a review examination arranged a few days later for her to ensure the work had been successful. So, if you’re nervous or have a phobic fear then you’ll be in safe hands with Southport Road Dental Practice in Chorley.read more
Veronica N.
Veronica N.
I would highly recommend this dental practice to anybody, Rashmi and David treated me. I was absolutely terrified of the Dentist, but they put me at ease and gave me the confidence to smile againWhat a great practice and amazing caring staff
Karen J.
Karen J.
I would highly recommend this dental practice to anyone! Had abit of a dental emergency after a chipped tooth on Sunday. I emailed the practice Sunday evening and David fitted me in Monday morning. Very happy with results as always. Wonderful dentist!
Emma E.
Emma E.
Great service from the practice from calling for an appointment all the way through to leaving. Thanks to Dave I was seen within a couple of days, had my X-rays and new filling all pain free. Would highly recommend!
Paul B.
Paul B.
Outstanding—Recommended by a friend. Didn’t disappoint.Drs Chattopadhyay and Hickey provided pain free dentistry for me today.I needed a filling and some restoration work. I can genuinely say I haven’t experienced a better service. Rashmi took time to explain and deliver the numbing process,... (exceptional attention to detail). David invisibly restored one tooth and built up another.I won’t hesitate to go back in the future.read more
Richard K.
Richard K.
I approached David at the beginning of February with worries about my smile for my wedding in May. I had a fear of going to the dentist, for over 15years! David listened to my worries, concerns and came up with a plan…swiftly! The full team ensure you’re kept at ease, relaxed and fully prepared for... your treatment.Thanks to David, I was able to receive the treatment required, pain free and ensured I had the long awaited smile for my wedding day! Going forward, I don’t think I will have any worries visiting the practice for any further checkups! Five star service!read more
Chloe D.
Chloe D.
Walked in left my details for an emergency appointment got seen the same day. Had a tooth extraction done, it was pain free and they reassured me every step. Thank you
mike W.
mike W.
I cannot recommend this dental practice enough and discovered it when i was researching dental sedation.I have a dental phobia and needed some treatment - from that first phone call where I was distraught just ringing for an appointment, every member of staff has been fantastic, understanding... and non judgemental.I had treatment under dental sedation and this has been a complete game changer for me. Rashmi and all the staff are so understanding and patient. They really do care and have everyone's best interests at heart.I'm still anxious, but thanks to this amazing place and caring staff - I hope to one day say 'I had a dental phobia' - not have!read more
Kath A.
Kath A.
I would highly recommend Southport Rd dental for anyone who is a nervous patient like myself. I hadn’t attended a dentist for many years due to bad experiences at other practices. I knew I needed treatment and I really wanted to address my fears so this time I did my research,I found this practice... had great reviews from nervous patients. From my first consultation with Rashmi I knew I was in good hands, it was a totally different experience than I’ve had before. Rashmi understood my concerns and we spoke about how we can work together to overcome them. I was booked in for sedation for some restorative work . I was apprehensive at first as I have had sedation at another practice that didn’t work very well. However this time the sedation worked well and I was able to have a 2 hour long treatment with no memory of it whatsoever! I now have a new found confidence that I can attend regularly, something I never thought would be possible.Everyone goes above and beyond from the reception team to the clinicians.read more
Nicola W.
Nicola W.
I had a dental emergency, and after leaving an email telling David what had happened (bridge came loose) He rang me at home and said he would see me immediately. This was Saturday afternoon. He fixed it for me in 30 minutes, and all pain-free of course. Absolutely Marvellous, no hesitation in... recommending him.read more
Geoff P.
Geoff P.
I have been attending Southport Road Dental for many years and they always keep my gnashers in tip top condition! That's the tooth, the whole tooth and nothing but the tooth...
Small G.
Small G.
I first came to see Rashmi ashamed of my smile and terrified of the dentist and after the most amazing care and through sedation today I am smiling bigger and have nicer whiter teeth! Thank you so much to Rashmi and the whole team for being amazing with me
nikita J.
nikita J.
A very big thank you to Cate and team at the Southport Road Dental Practice.Having not attended for some time I was nervous to say the least but Cate fully explained all options available and carried out the dental plan including sedation in a highly professional manner.Excellent service.
M B.
M B.
I was told I needed an extraction, which was described as an ‘awkward one ‘ and I would need an hour long appointment with Rashmi. My experience was pain free and I had very little lasting after-effects. Thanks to Rashmi and her dental assistant I was out well within the hour. Barry
Barry S.
Barry S.
Wow were do I start, am a very nervous patient, dentist and teeth my biggest fear, hence why I would never go I haven’t been for a very long time, years and years. I felt traumatised by the thought and affected me badly. With support from family and friends I was booked an an appointment with... Rashmi, I had my consultation and I was booked in for my treatment, teeth extracted and a deep clean. I will not lie I was very scared, I mean scared. I had my treatment on Friday, I was put at ease, Rashmi is fantastic and so lovely I can’t thank her enough, Lindsey so lovely, both very understanding my fear, did a brilliant job off looking after me, I had the sedation as I was so scared and I didn’t feel any pain at all, I strongly say to others who have this same fear, if I can do it anybody can do it and I highly recommend Rashmi she will look after youread more
Maria B.
Maria B.
Welcoming, friendly, reassuring, non-judgmental & highly dedicated to their cause. If you’ve ever had negative experiences with previous dentists or are nervous at the thought of going to the dentist- rest assured that you will be in the best possible hands at Southport Road Dental. Their family... values shine through-bringing a certain calm to the waiting room. I initially went to see David for teeth straightening options but he immediately spotted I had some issues with my gums that would need to be dealt with first. That’s when I met Rashmi who unwaveringly assured me she could get my gums back to their best possible health so that I could achieve the smile that I’d hoped for, and that she did! Both David, Rashmi & their whole team are incredible at what they do. I couldn’t recommend them more.read more
Victoria D.
Victoria D.
I couldn't recommend Southport Road Dental more to anyone looking for a dentist that is welcoming and will give you the care you need for good value, for anyone looking for a new dentist you won't be disappointed, the staff are friendly and care about what they do.
Jason S.
Jason S.
At Southport Road Dental clinic I have received outstanding dental care and I rate this practice as the best there is in the area. I see Rashmi, the dentist and Rebecca, the hygienist, at regular intervals but have also seen David and once saw Marc for an emergency appointment. I am happy to... recommend this clinic to anyone who is looking for high-quality dental treatment. I list below what I see as the key features of this practice and I have tried to explain the reasons for my judgement.It offers the following:• highly skilled professionals who are able to provide advanced dental procedures such as teeth straightening and implants (my husband has had a very successful implant sorted out by David);• a practice that is prepared to invest in the latest technology (I have had a crowned tooth made by 3D printing on the premises in 30 minutes rather than the traditional procedure of removal-temporary crown-final fitting);• care shown in checking ongoing dental health eg. comparison of new X-rays with old, comparison of measurements of gum-line at regular intervals etc. (eg. it was noticed that I was wearing down the surface of a crowned tooth and it was suggested that I would benefit from a dental night guard which has protected the tooth for some years now);• dentists who take time to discuss your care needs, explain the situation and possibilities for treatment and answer your questions; (I have just been concerned about a possible oral cancer which was checked by both David and Rashmi who referred me to a consultant the same day);• minimal waiting times as the staff do their best to see you at your appointment time;• excellent and friendly support staff;• a pleasant environment – all recently modernised with more rooms being built;• a practice that is open long hours to accommodate those who are working;What more can I say except that I feel fortunate that we have this facility here in Chorley.read more
Pauline C.
Pauline C.
Very high quality dental practice. I had a dental implant last year and I cannot tell it is not my own tooth. My wife has also had dental problems sorted out and she feels well looked after. Highly recommended.
Stephen D.
Stephen D.
I hadn’t been to the dentist for 20 years, I was so frightened, but desperate to get my smile back. I had a damaged front tooth and crooked teeth, it was easier not to smile than face my fears. Eventually, I plucked up the courage and went to see David. He was amazing, he was so calming and... supportive. He talked me through all my options and understood how scared I was, so advised me to see Rashmi. She was so kind and understood every single thing I was scared about. Between the two of them, I have gone through 18 months of treatment and finally feel confident to smile. It’s not a miracle cure, I’m still nervous, but trust them implicitly and don’t hesitate to make appointments as needed. I can’t thank them enough and can’t recommend them highly enough. Thank you ⭐️⭐️⭐️⭐️⭐️read more
Joanne W.
Joanne W.
Excellent care, skills and people. They ease my anxiety and instill me with reassurance, which as a nervous patient means the world. Flexible, understanding and always happy to explain and answer my millions of questions. They are the best of the best.
jessy P.
jessy P.
I’ve been a patient at Southport Road dental for many years, as have many of my family and friends. I honestly cannot thank David and Rashmi enough for the treatment myself and my family have received. I’m a very nervous patient and I always feel at ease when attending for my appointments. Both... Rashmi and Dave are caring, approachable, reassuring and explain treatment in great detail, allowing me to make the best decision for my dental care. They are fantastic dentists and it’s a practice like no other! I wouldn’t hesitate recommending them to anyone! Great dentists and great team 👍read more
Rebecca W.
Rebecca W.
I haven’t been to a dentist in years and was extremely nervous about attending. I initially had an appointment with Rashmi who was understanding, caring and thorough in her examination and explanation of what was to be expected in terms of the processes, options and costs, which immediately put me... at ease. I then proceeded to have treatment with David, who again was caring, approachable with information and the treatment. The dentists and the nurses did a superb job of making me at ease and comfortable and carrying out the work necessary, to an exemplary standard. I whole heartedly recommend Southport Road Dental.read more
Jonathan A.
Jonathan A.
I am a very nervous going to the dentist but I rang southport rd dentist the team are fantastic made me feel at easy I seen rashmi twice now to hav my teeth out but times every body have made me feel at easy I eould recommend I had sedation with rashmi thank you
Mick N.
Mick N.
Cannot thank Rashmi enough for helping me with my sore tooth. Treatment was quick and 100% pain free! Would definitely recommend Southport road to anyone with dental anxiety.
Jodie A.
Jodie A.
I came to the Southport Road dental practice in difficulty, unable to arrange the treatment I needed elsewhere, despite seeing another dentist regularly. I was anxious, knowing that I needed a tooth to be extracted. But having had teeth taken out before, I knew it was not a procedure to look... forward to. David agreed to see me, and I can only describe the care he gave me as exceptional. He put me at ease straightaway, explained everything thoroughly and I felt no pain at any point. My experience was calm and unrushed, and David's professionalism shone through. Everyone at the practice was friendly and welcoming. I have no hesitation in recommending the practice to others.read more
Pam K.
Pam K.
I recently had a bit of work done with David which included an implant and sedation. The whole process was pain free and I can’t even remember the implant placement appointment which is a bonus. I would definitely recommend this practice to anyone who is looking to have pain free dental treatment!
Janet E H.
Janet E H.
I had top and bottom braces done with David. The whole process was smooth and I’m very pleased with the results. I would definitely recommend this practice to anyone who is looking to improve their smile
Oliver L.
Oliver L.
Thank you so much to Southport road team for a great visit today.Thank you to David for a quick pain free experience and I left with a tooth like brand new! I'm soo happy with it cannot thank you enough.For anyone that hates the dentist give Southport road a visit I promise they will change you... mind.read more
Jayne M.
Jayne M.
Absolutely fantastic people! I cannot recommend here enough, I came as a terrified patient but after meeting Rashmi I was instantly put at ease, I needed 2 extractions and a filling, I had this done under sedation and I can honestly say I never felt a thing! All the staff here were utterly amazing!... for anyone who is nervous or anxious like myself then here is the best place in the world! Thank you guys you are amazing!read more
Peter C.
Peter C.
Amazing dentist practice, all the team are professional and friendly. Started going to Southport Road as I needed a route canal treatment and it was recommended to me by a friend. Marc explained everything thoroughly and put me at ease. Didn’t feel any pain during the treatment. Since then I’ve... kept going and now most of the family use them too.Would highly recommend.read more
Sarah L.
Sarah L.
I have had the most amazing experience after signing up to this dental practice. My first experience was with Richa Sharma I can only describe her as amazing she has rekindled my faith in going to the dentist she is open and answers any questions her recommendations have been excellent and they... do not push you into anything. I have had the most amazing experience.I decided to have dental implants which were done by David and the whole experience has been fantastic from start to finish. The whole team are so professional and friendly. I can honesty say that I HIGHLY RECOMMEND THIS PRACTICE. Thank you Richa and David and not to forget the lovley receptionist.Thank youSharon Sread more
Paula
Paula
I started out as a nervous dental patient, but on meeting the team at Southport road I was happy that I was in excellent hands. The entire team are friendly, welcoming and unwaveringly understanding.Their 'pain free' claim is absolutely accurate - I've had several treatments and procedures and... felt nothing.Worth every minute and every penny. Now I'm a confident patient.read more
Simon O.
Simon O.
A great book written by RashmiI really like this book - "P.S.I love me."It is well thought out and beautifully written, very relevant at a time when many youngsters are being led into trying, as they perceive it , to improve their appearance.There is freedom in her writing and the language is... directed to the younger generation.Her strong message is the value of self worth will override the negative peer pressure. It also expresses the importance of strong family values.The content of the book which includes poem and photographs is excellent. It has a refreshing outlook on aesthetic care.I highly recommend it to anyone considering facial rejuvenation.read more
Usha B.
Usha B.
I would highly recommend Southport Road Dental Practice for anyone who is at all nervous of the dentist. I have been registered at this practice for many years and have always been satisfied with the care and attention given to me.Recently I had problems and Rashmi told me I needed root canal... treatment followed by crowns. Being a very anxious person, the thought of undergoing such treatment terrified me.However, I needn't have worried as Rashmi discussed in details all my options and gave me time to think it through.I went ahead, opting for sedation on both appointments.What an experience - I have no memory of the procedures and suffered no pain during them.David, Rashmi and Lesley the dental nurse were wonderful! They really made me feel at ease.Thank you.read more
Margaret J.
Margaret J.
I've been a patient for a few years. Had to have an emergency appointment and extraction last week and Cate was incredible. she explained everything gave me a heap of options and made me feel great about my choice. Private can be expensive but having someone care about you and your wellbeing and... how you look after the work, is priceless.read more
keith R.
keith R.
Rashmi and her team are amazing and I cannot recommend enough! I recently had an extraction with sedation and it was by far the best dental experience I've ever had.Due to a previous bad experience elsewhere I am a very anxious and nervous patient and just the thought of undergoing another... extraction terrified me. Rashmi took time to thoroughly discuss all my options and her reassurance provided me with confidence in my decision. Rashmi has a very patient, caring and professional manner and is very empathetic with her approach. I just knew I was in good hands.The sedation was amazing! I have no memory of the procedure and my nerves just melted away. It was a million times better than my last experience elsewhere with absolutely zero pain!!! I cannot recommend and thank enough!All the staff are really friendly and you are always greeted with a warm welcome which instantly puts you at ease.It was the best experience, I would give 10 stars if I could. So if you're considering it, just do it, you'll never look back!read more
Fiona R.
Fiona R.
David, Rashmi and the team at Southport Road Dental Practice have been looking after my teeth for years and they are excellent. The staff are professional and make sure that you are fully informed at ease during any treatments. Preventative hygiene visits (twice a year for me) and a yearly check up... mean that actual dentistry is rare! Would highly recommend.read more
Andy C.
Andy C.
I’ve been a patient here for nearly 30 years and even though I’ve since moved away I still travel here for my dental care. David, Rashmi & their team look after me with a professional & dedicated attitude. I am totally satisfied with the care & service I receive.
Alan W.
Alan W.
I had braces as a child but over the years my teeth have crossed and having seen myself in recent holiday photos I decided to bite the bullet and sort them out. From start to finish it was fantastic. my best friend did not even notice I had had my braces fitted until I beamed at her. It only took 4... months and now I have my smile back and can confidently smile on future photos thank you so much Southport Road I couldn’t be happierread more
Ann H.
Ann H.
Thanks Rishmi and Lindsey for amazing treatment and care, you put me at ease from the moment i came through the door, would recommend your practice. Thanks guys Mark Sutton.
Mark S.
Mark S.
Great, patient dentist and hygienist. My mum uses these too and she's very nervous. This practice is great, very caring and sensitive when patients are nervous. Would recommend.
Emma B.
Emma B.
Fantastic! No other words to describe it! Pain free..it does what it says on the tin! .Staff were friendly and professional... I had a crown and some cosmetic work done in a couple of hours, over the moon with the results..A big thanks to Dave Hickey the dentist.😁
Paul R.
Paul R.
Have visited the practice a few times over the past month! Both Dave and Rashmi are friendly, extremely skilled at their craft and put me at ease straight away. They explained every step of my treatments to me in a way I could understand. Everyone in the practice are kind and warm which means I'd... absolutely recommend this practice!!!read more
Ishaan M.
Ishaan M.
As a very nervous patient I can not recommend this practice highly enough. After a week of consistent pain I was in and out and pain free really quickly . They really looked after me and I will definitely not go anywhere else.
Phillipa Da C.
Phillipa Da C.
I contacted David 8 months before my wedding day, hoping he could give me straight white teeth! He did not let me down! I was in the chair having my braces fitted withing days, after our first email. I was a little nervous but David made me feel comfortable and reassured.He took the braces off 3... weeks before the wedding then quickly got me set up with teeth whitening.I spent the whole day of my wedding smiling! Knowing that my teeth looked amazing! A friend came to me and said 'every picture I have, you have a massive smile on your face' you should always smile on your wedding day but without the help from David I would have felt uncomfortable smiling with my old teeth!!Thank you so much!!! I love them!!!!read more
Rebecca S.
Rebecca S.
Absolutely brilliant rashmi was amazing made me feel so comfortable as I am a very nervous patient. All the way through my treatment she talked to me definitely recommended her.
Janet W.
Janet W.
I'm a patient of David for over a year. I've decided to changed my smile and do braces( Im 39 year old now).Which is happened and I've been told I may need to remove a teeths maybe in a few months time. So I've been told I need to remove just one but I was so nervous for 3 weeks before my app and... my visit been booked for the 6th of January.It is pain free dentistry that's what they say ? And it is 100%true 😃 I have a chat with David before the procedures he asked me what I'm afraid etc and he told me to relax. He use a numb gel so didn't feel any discomfort of the injections and he removed my tooth within a second don't even hear a crack sound. He did make sure I've not bleed after procedure as I have a blood condition disease which been checked with my hematology doctor if is safe to do before by David.I highly recommended David as a dentist and orthodontist and looking forward to smile with confidence every day 😄Kind regards Magdalenaread more
rafal S.
rafal S.
I cannot praise this dentist practice enough. I have in the past had bad experiences from dentists and this has made me very apprehensive, to say the least, with visiting dentists. I was that worried about going to the dentist, I have suffered for years and used strong pain killers instead of... sorting the problem. Being in pain was no way to live so I decided enough was enough. My partner found Southport Road Dental for me as they advertise pain free dentistry. Given my past experiences I was very sceptical but being in pain again, I needed help. My consultation went well, everyone I met was friendly and my dentist Richa Sharma was amazing, taking time to make me feel calm and relaxed. As I had expected I required a couple of extractions and a filling which were then booked in. I must admit I didn't think I would be able to pluck up the courage to go back but I did to start my treatment. They advertise pain free dentistry and that is exactly what you get. Richa Sharma Is absolutely amazing. She has an amazing knack of being able to make you feel relaxed, explains everything and goes at a pace you are comfortable with. So far I have had one extraction and a filling and have felt nothing during the procedure. I still have more treatment and at the time of writing this, I am psyching myself up for today's visit.I just want to say a huge thank you to Richa and not forgetting Richa's assistant, (I do hope that is the right term) who is absolutely lovely. Thank you to everyone at Southport Road Dental, a truly amazing dentistread more
Paul W.
Paul W.
Fantastic start to finish. I was well informed and made to feel comfortable at every appointment. I started as a nervous patient however this is no longer the case after my experience here. Thanks to Dave I now have a smile I can be proud of.
Rachel R.
Rachel R.
Would like to give a special thanks to Marc who performed an emergency extraction of my wisdom tooth. My wisdom tooth was giving me a lot of grief, when one night I couldn't put up with it any longer. I rang the next morning and asked for an emergency appointment, the very next day I was called in... to see Marc. He was soft spoken and gave me a step by step process of the work he was going to perform. Now I can say that I have absolutely no pain whatsoever and I'm looking to book further work in the future. Thank you👍👍👍read more
Billy T.
Billy T.
Review for Southport Road Dental Practice - Pain free Dentistry.Conscious Sedation.Rashmi and David are the most empathic and patient centred Dentists I have ever experienced…When Rashmi offered conscious sedation as a possible solution to my inability to access root canal treatment, I was... resistant to say the least!However, Rashmi allayed every fear I had and explained the safety aspects/risks/benefits of conscious sedation for patients like myself, who could otherwise face losing their teeth.I have had 3 conscious sedations for root canal treatments in the last few months. I wish I had accessed it earlier by trusting Rashmi’s Experience, professionalism, patience and genuine care…Following the sedations I had no recollections of the treatment which is a Huge benefit to anxious patients like myself. All 3 sedations were positive experiences enhanced by the amazing team at Southport road - Julie and Lindsey the sedation nurses were calm, reassuring and warmly supportive, as were all the other staff present during my treatments! Rashmi performed the sedations, whilst David expertly completed the root canal treatments…I am eternally grateful to you all for getting me out of pain and saving my teeth - You’re absolute legends!read more
Carol M.
Carol M.
I cannot thank David enough for the Amazing job he has done to my teeth, I walked in feeling very self conscious when smiling and now I cannot stop smiling. He has gone beyond my expectations and always making sure I was happy and comfortable at all the times. I highly recommend Southport Road... Dentalread more
Nagore C.
Nagore C.
Marc has completely transformed my teeth. I have gone from having teeth I was ashamed of to having teeth that regularly get complimented. Everything I have had done has been 100% pain free and I couldn’t be more grateful.
Emma W
Emma W
I have to say this has been the best experience I have had with any dentist. The calm relaxed atmosphere at the Southport Road Dental Practice made my anxiety about seeing the dentist a non issue. Everyone from the receptionists to my dentist made be feel at ease while I was attending my... appointment.Pain free dentistry is exactly what I received. The relaxation techniques my dentist used while I was being treated was something I had not received before and made the whole experience an enjoyable one.I have had the pleasure of having David and Rashmi as my treating dentists and their professional patient centred approach to my treatment was fantastic. Their educational approach to treatment has given me easy to implement skills that not only improve my oral health but my overall health as well.I will definitely be returning to Southport Road Dental Practice and have encouraged my family and friends to do the same.read more
Daragh O.
Daragh O.
Rashmi is an incredibly understanding person who was very supportive with my Wife who was feeling extremely anxious about going to the Dentist. The other members of Staff were also very friendly and welcoming.
manufan2007
manufan2007
I came to the surgery because it was impossible to get an NHS dentist appointmentI arrived with a modicum of fear as I was afraid of dentists all my life they could not have been more reassuringI was treated by Alice RoseShe and her assistants could not have been more sympatheticI had the... recommended treatmentI am delighted with the resultsAnd with no pain whatsoeverI cannot recommend this practice enoughThey are amazingread more
Eric & Audrey F.
Eric & Audrey F.
Wow absolutely amazing dentist. I could not recommend enough. I am one of the many millions terrified of the dentist. A good friend recommended Southport road dental surgery to me. They are fabulous, David and Rashmi are the most loveliest kindest understanding couple I have ever met. My teeth look... amazing, I am over the moon. Seriously I have never had any discomfort what so ever, the best dentist around. Thank you to you both and your wonderful staff exceptional xread more
Tracie B.
Tracie B.
I changed to this dentist about 3 years ago after an awful experience at a previous dentist. I searched for a dental practice that genuinely cared and found Southport Road. Hands down the best dentist around, my dentist, Rashmi is so gentle and caring - she is reassuring and talks through... everything she is doing. The hygienists are great too, never experienced any pain during any treatment. I recommend to anyone and everyone.read more
Kl
Kl
Absolutely amazing service from this practice. I was a very nervous patient and never thought I would get to the stage of being able to undergo treatment without intense anxiety. With the patience, kindness and efficiency of Rashmi and team, trips to the dentist are nothing to be afraid of and I... actively look forward to the warm and caring welcome from the whole staff team. All I can say is that if you are scared and looking to reach out to a dentist, as I was, please please get in touch with Southport Road, it's one of the best decisions I have made for my health and wellbeing, both mentally and physically. Thank you!read more
Amy B.
Amy B.
This must be my twentieth attempt to put into words how i felt after my sessions with Rashmi.When she showed me my smile, i laughed out loud with relief and joy, purely and simply to hide the fact that i could have honestly cried tears of happiness.i have lived in dread and fear for over forty... five years, thanks to a horrific experience as a young man, and actively avoided dentists until my partner persuaded me to read about Rashmi and her wonderful approach to treating patients.I'm so glad i did, she has given me back not only a reason to smile but the teeth to smile with. i don't know what i expected to see in the mirror when she handed it to me, but the results are nothing short of perfection! Absolutely stunning! Thank you from the bottom of my heart.I have never felt so relaxed and understood and very confident that i was in safe caring hands with nothing to fear.Rashmi, you are a remarkably understanding and empathetic person and you made sure i had the confidence and trust in you, long before the treatment began.Anyone who is struggling to find the strength to get treatment should be in no doubt Rashmi makes it a pain free and relaxing experience and this is a sentence i have never EVER said before............i am looking forward to seeing her again in six months, for my dental check up!!!!! WOW !!!!Thank you Rashmi.read more
Ron M.
Ron M.
Just visited Southport Rd Surgery again as part of my on-going treatment plan. These people are great at what they do, they put you at ease and nothing is to much trouble. I've just received fairly extensive treatment, and again with none or very little pain.I know I will be a little sore when the... anaesthetic wears off but who's not.Great job.xread more
David D.
David D.
Absolutely brilliant! Rashmi and her team took me from being an extremely nervous patient who would not even have a scale and polish without IV sedation and fear of the needle to having 6 extractions in one go with only the needle and no sedation! I cannot recommend them enough❤️
Alison B.
Alison B.
Absolutely outstanding care from Rashmi & her excellent staff, from the reception to the nurses, as a very nervous patient I was put at ease from the minute I arrived for the consultation then on to the actual work being carried out.I felt so assured that I opted to have all the work that I... required in one go, Rashmi was brilliant, and kept asking if I needed a break, I was told everything that she was doing or preparing to do.I cannot recommend Southport road dental enough, they were brilliant and I thank Rashmi & her team very much, so happy with my new smile ⭐️ ⭐️⭐️⭐️⭐️read more
Scott L.
Scott L.
I would just like to say a big thank you to the team here especially Marc and his dental nurse. For somebody who is very nervous of the dentist and has put off dentist trips for a number if years, I can honestly say they have squashed my fears. Everybody is so welcoming and understanding nothing is... to much trouble and they are very patient with me. Would highly recommend to anybody with fears of the dentist. Keep up the fantastic work guys, I actually look forward to getting my treatment done.Thanks Chris Baron.read more
Chris B.
Chris B.
Been at this practice 35 years, I won’t go anywhere else. The staff are amazing, professional and treat patients with total respect. I even look forward to seeing them
alison c B.
alison c B.
How many of us can honestly say we look forward to seeing our dentist?Well.. I can!!! We have so much fun!!! Yep, you have read this correctly. We have lots of fun and laughter and never a tear shed in pain.An amazing team await you at Southport Rd, everyone person you meet there makes you feel... special and “ at home”.It’s true, I was a very nervous patient the first time I attended but I have honestly never looked back. The treatment and service is beyond perfection, everyone is amazing and such genuine and lovely folk too.It’s seldom you go to the dentist and hear giggles coming from the practice but it is a regular experience at this remarkable practice. . A relaxed warming atmosphere greets you with an incredible professionalism that puts other dental practices to shame.A family run business who really care for their patients, go out of their way to help and are always there for you when you need them.I love my dentists!Lynette Banisterread more
lynette B.
lynette B.
I would give more than 5 stars if I could!As someone with a severe dental phobia (due to a very negative childhood experience) which meant I hadn’t visited a dentist for a number of years, it took a lot for me to even take the first step and contact Southport Road. But I am SO glad I did! From... the very first response from Rashmi, I felt like she understood my needs and she couldn’t do enough to make me feel relaxed and comfortable with attending. This is a place that genuinely cares about patients.All of the staff that I met were lovely and friendly. When they say that they treat everyone like they’re part of their family, it really is true! Rashmi is literally one of the nicest people I’ve ever met and Lindsey, the dental nurse, actually gave up her lunch break so they could fit me in for an emergency appointment! She was so supportive throughout my treatment too.Basically, I have gone from feeling abject terror at even the mention of the word ‘dentist’ to having pain-free treatment on my first visit. I’m now feeling really positive about future treatments and getting a smile I can feel proud of. I never thought I’d be able to say that!If you’re very nervous/phobic like me, all I can say is contact them and you won’t regret it!read more
Jubilee1111
Jubilee1111
This is a must see and vist dental practice. If your a nervous patient or have fear of the dentist's and need treatment then this is the place you need to go . Absolutely brilliant.
shaun G.
shaun G.
Really great dentist. Staff are all very friendly & helpful. Always a pleasant experience. Very pleased with my lovely straight teeth after my brace. Would definitely recommend
Danyela K.
Danyela K.
I have just had my 8 years anniversary to the practice and I can safely say it's has been a constant 8 year pain free experience, I have seen David who is by far the best dentist I have ever come across, and Rebecca as the hygienist is by far the best, I get told off as we all do, but I can't fault... the service from all the staff. Highly recommended from me.read more
Dan S.
Dan S.
I decided to try this dentist on the recommendation from my partner who cannot praise them enough.After an appointment with David and hearing that I needed treatment lasting approx 2 hours, the thought of being in the chair for this length of time absolutely terrified me. After discussing my... options I decided to have the treatment done under sedation.I had a meeting beforehand with Rashmi who explained the whole process in detail and assured me I wouldn’t feel a thing. Although still very nervous on the day, the 2 nurses, and Rashmi were wonderful in keeping me calm and feeling relaxed. Before I knew it, after what felt like 5 minutes in the chair, but was actually 2 hours, I was amazed to find that David had done all the work needed and I didn’t feel and barely remember anything at all.I cannot thank the team enough and would not hesitate in having this done again if needed.read more
Susie B.
Susie B.
Amazing, thank you Dan and your dental nurse (sorry can't recall her name). You are both absolutely fantastic. I have never hugged a dentist before. 🤣🤣
Joan S.
Joan S.
Absolutely brilliant amazing staff totally pain free after having a very bad experience with another dental practice Southport road was recommended to me I haven’t looked back would highly recommend A massive thank you to all the team for being so professional and understanding
Joanne D.
Joanne D.
I left without a next appointment date, the receptionist (whose name I didn’t get) was a fantastic help getting me one sorted! Phenomenal service from her and everyone in the building. 10/10
Sam M.
Sam M.
Highly recommend southport road dental practice, I can't thank Alice enough for giving me the confidence to smile again.staff here are always welcoming and friendly and definitely know how to make you feel relaxed, thank you all
Karen B.
Karen B.
I have recently had treatment for root canal work with David and the whole procedure was absolutely painless. David assured me through the whole process and the experience at the practice was outstanding with exceptional customer care and value. Many thanks to both David and Rashmi.2nd November... 2017;Just wanted to post an update following on from my second visit to the dental practice. Ive always had a terrible experience when visiting the hygienist in the past and was nervous facing my 1 hour appointment. I needn't have worried, Kelly looked after me for the full hour and was very gentle but totally thorough. Kelly talked me through the process and also demonstrated how to clean my teeth more effectively. Once completed it felt like i had a brand new smile, healthy, clean and strong gums. Thank you for another quality experience at Southport Road Dental Practice. Im looking forward to my next visit.read more
Alexia C.
Alexia C.
I first started coming to Southport Road just over a year ago. After a really helpful consultation I would go on to meet David and discuss the correct treatment suited to me. We decided that clear invisible braces on the top and bottom would be the best choice. After a year of treatment I can... safely say David and his team have been amazing. David is a real professional, up for a laugh and did a great job putting me at ease, which is pretty tough since I'm unfoundedly nervous at the dentist. I was never in doubt and general nerves aside I had complete trust and confidence in David and his assistants. From the front door the reception staff are welcoming, friendly and happy to help. The practice states itself as pain-free and flexible and it was completely true, zero pain and prepared to make arrangements around work. Southport Road really was the best fit for me. I couldn't be happier with the final results, this past year has definitely been a great confidence booster thanks to receiving brilliant service at all turns. Thanks David and all the staff!read more
James W.
James W.
I had not been happy with my teeth for years and would cover my mouth when smiling etc. but I researched David’s practice and decided to finally bite the bullet and cannot tell you how glad I am that I did!! David is really really lovely, makes you feel completely at ease with no pain whatsoever.... My appointments were always on time, we always had a laugh and I would genuinely look forward to going to the Dentist! My teeth before were awful but now they are absolutely perfect and I cannot stop smiling. My confidence has shot up and I have been, and will continue to recommend David to everybody. Do not hesitate to book an appointment, the team are lovely! Thank you so much 😊read more
Sarah B.
Sarah B.
The service here could not be better, truly five stars. I feel welcomed, unhurried and in safe professional hands. All of my treatments have been painless, tactful and caring - Rashmi is my dentist, and she is as gentle as a butterfly. I actually feel relaxed leaving here, even after a wisdom tooth... extraction. Hygienist service is impeccable and all of the staff show 100% commitment and knowledge re: individual personal dental hygiene from prevention to cure. Appointments are quick and accessible, and the waiting rooms thoughtfully provide a calming space to sit, but the wait is never long, they are too professional to ever leave you waiting. To sum it up, the safest hands one could ask to be in... BRILLIANT. Thank you.read more
David B.
David B.
I visited Southport Road Dental Surgery after a terrible experience at my previous dentist.From the first visit I found all the staff so helpful and friendly.Mr Hickey explained everything very clearly and can honestly say i could not feel any pain during the dreaded root canal treatment. I... neednt have worried one bit!As a result I went on to have some cosmetic work done.The whole process was very professional and I could not recommend this practice enough.The whole team are excellent.... well done guys and thank you!!!read more
Kim D.
Kim D.
js_loader

How To Find Us

Southport Road Dental Practice
9 Southport Road, Chorley, Lancashire, PR7 1LB.
Call: 01257 754 619

Southport Road Dental Square Logo
© Southport Road Dental. All rights reserved.

Southport Road Dental is a Private Dental Practice.

*98.6% of 165 patients surveyed agreed their treatment was pain free

Address


9 Southport Road
Chorley
Lancashire
PR7 1LB

Useful Links
GDC
Complaints Procedure
Staff GDC Information