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Southport Road Dental – Private Dental Practice – 9 Southport Road, Chorley, PR7 1LB

Cookie Policy

Cookie & Privacy Policy

We are very delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for the management of the Southport Road Dental. The use of the Internet pages of the Southport Road Dental is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the Southport Road Dental. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.

As the controller, the Southport Road Dental has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.

1. Definitions

The data protection declaration of the Southport Road Dental is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.

In this data protection declaration, we use, inter alia, the following terms:

  • a) Personal data

    Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

  • b) Data subject

    Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

  • c) Processing

    Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

  • d) Restriction of processing

    Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

  • e) Profiling

    Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

  • f) Pseudonymisation

    Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

  • g) Controller or controller responsible for the processing

    Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

  • h) Processor

    Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

  • i) Recipient

    Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

  • j) Third party

    Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

  • k) Consent

    Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. Name and Address of the controller

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

Southport Road Dental,

9 Southport Road, Chorley, Lancashire,  PR7 1LB

Tel: 01257 754 464 (24/7)

Email: Info@PainFreeDentistChorley.co.uk

3. Cookies

The Internet pages of the Southport Road Dental use cookies. Cookies are text files that are stored in a computer system via an Internet browser.

Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the dats subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.

Through the use of cookies, the Southport Road Dental can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user’s computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.

The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.

If you take the opportunity to ‘share’ content with friends through social networks – such as Facebook and Twitter – you may be sent cookies from these websites. We don’t control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

FURTHER INFORMATION ABOUT COOKIES

If you’d like to learn more about cookies in general and how to manage them, aboutcookies.org (opens in a new window). If you’d like to opt out of cookies, please go to the Network Advertising Initiative website (opens in a new window).

Please note that we’re not responsible for the content of external websites.

How we use cookies

The list below shows all of the cookies that are set by this website and the third-party services we use. If you have any queries about these cookies or would like more information about them.

First-party cookies (cookies set by us)

These are cookies set by this website. Some are necessary to the functionality of the site, others provide information to us that we analyse to monitor and improve the site. These first-party cookies do not store or collect any personal information or anything that makes you personally identifiable to us. Typically, the cookies generate a random, unique number to store information about a user.

First-party cookies (cookies set by us)
Name of cookie Type of cookie Expiry period Reason for use of cookie Description
chcookie Persistent cookie 2 months Analytics Used to improve our understanding of how people use our website and services, through web analytics
_pk_id.1.fc5d Persistent cookie 2 years Analytics Used to improve our understanding of how people use our website and services, through web analytics
_pk_ses.1.fc5d Session cookie   Analytics Used to improve our understanding of how people use our website and services, through web analytics
ch_session Session cookie At end of session Strictly necessary Used to manage the items stored in your shopping basket or your progress through filing transactions
PIWIK_SESSID Session cookie   Analytics Used to improve our understanding of how people use our website and services, through web analytics
Transaction Persistent cookie 1 day Your visit WebFiling uses a cookie which remembers which service within WebFiling was being carried out in the event of a session timeout
chwebcheck Persistent cookie 1 year Your visit WebCHeck uses a cookie which remembers the user for subsequent visits. The user is given the choice to explicitly allow this during login
ch_survey Persistent cookie 1 year Your visit Companies House website occasionally runs surveys which use a cookie which remembers if the user has a) chosen to not take part in the survey, or b) has already taken part in the survey.
survey_ch Persistent 28 days Your visit Companies House website occasionally runs
  cookie     surveys which use a cookie which remembers if the user has a) chosen to not take part in the survey, or b) has already taken part in the survey.
chwebsite_survey Persistent cookie 7 days Your visit Companies House website occasionally runs surveys which use a cookie which remembers if the user has a) chosen to not take part in the survey, or b) has already taken part in the survey.
 

Third-party cookies (cookies set by other websites through this site)

We want to provide interesting and engaging content on our website. On a number of pages we use ‘plug ins’ or embedded media. For example, we embed YouTube videos and Google Maps in many pages. The suppliers of these services may also set cookies on your device when you visit the pages where we have used this type of content. These are known as ‘third-party’ cookies.

Third-party cookies (cookies set by other websites through this site)
Name of cookie Type of cookie Expiry period Reason for use of cookie Description
NID Persistent cookie 6 months Media This cookie is set by Google Maps when you visit any of our pages which includes an embedded Google Map
PREF Persistent cookie 2 years Media This cookie is set by Google Maps when you visit any of our pages which includes an embedded Google Map
testcookie Session cookie   Media This cookie is set by Google Maps when you visit any of our pages which includes an embedded Google Map
khcookie Session cookie   Media This cookie is set by Google Maps when you visit any of our pages which includes an embedded Google Map
SNID Persistent cookie 6 months Media This cookie is set by Google Maps when you visit any of our pages which includes an embedded Google Map
original_referer Session cookie   Your visit This cookie is set by Twitter when you load any of our pages that include a list of “Latest Tweets”
_twitter_sess Session cookie   Social networking This cookie is set by Twitter when you load any of our pages that include a list of “Latest Tweets”
guest_id Persistent cookie 2 years Social networking This cookie is set by Twitter when you load any of our pages that include a list of “Latest Tweets”
k Persistent cookie 1 week Social networking This cookie is set by Twitter when you load any of our pages that include a list of “Latest Tweets”
pid Persistent cookie 2 years Performance / Networking This cookie is set by Twitter when you load any of our pages that include a list of “Latest Tweets”
PREF Persistent cookie 10 years Media This cookie is set by YouTube when you load a video embedded on one of our pages
VISITOR_INFO1_LIVE Persistent cookie 240 days Media This cookie is set by YouTube when you load a video embedded on one of our pages
use_hitbox Session cookie   Media This cookie is set by YouTube when you load a video embedded on one of our pages
 

Shopping cart / transactional areas

There are some areas of our site that make use of shopping carts or forms technology which at times have to make use of cookies – the ones used on a permanent basis are detailed in the cookies table. From time to time we may add functionality to our site e.g. surveys, comparisons etc., and these often come from 3rd parties – we will endeavour to ensure full disclosure of any cookies.

Areas of the site requiring a login

Accepting the use of login functionality, without exception, you must explicitly agree to the setting of specific cookies, which allow this area to function. The cookies in use for secure areas are provided within the terms and conditions of use for the appropriate area.

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit the About Cookies website, which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may have an impact upon the functionality of our website.

If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual. To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

Local Shared Objects (Flash cookies)

4. Collection of general data and information

The website of the Southport Road Dental collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.

When using these general data and information, the Southport Road Dental does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, the Southport Road Dental analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

5. Registration on our website

The data subject has the possibility to register on the website of the controller with the indication of personal data. Which personal data are transmitted to the controller is determined by the respective input mask used for the registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller, and for his own purposes. The controller may request transfer to one or more processors (e.g. a parcel service) that also uses personal data for an internal purpose which is attributable to the controller.

By registering on the website of the controller, the IP address—assigned by the Internet service provider (ISP) and used by the data subject—date, and time of the registration are also stored. The storage of this data takes place against the background that this is the only way to prevent the misuse of our services, and, if necessary, to make it possible to investigate committed offenses. Insofar, the storage of this data is necessary to secure the controller. This data is not passed on to third parties unless there is a statutory obligation to pass on the data, or if the transfer serves the aim of criminal prosecution.

The registration of the data subject, with the voluntary indication of personal data, is intended to enable the controller to offer the data subject contents or services that may only be offered to registered users due to the nature of the matter in question. Registered persons are free to change the personal data specified during the registration at any time, or to have them completely deleted from the data stock of the controller.

The data controller shall, at any time, provide information upon request to each data subject as to what personal data are stored about the data subject. In addition, the data controller shall correct or erase personal data at the request or indication of the data subject, insofar as there are no statutory storage obligations. A Data Protection Officer particularly designated in this data protection declaration, as well as the entirety of the controller’s employees are available to the data subject in this respect as contact persons.

6. Subscription to our newsletters

On the website of the Southport Road Dental, users are given the opportunity to subscribe to our enterprise’s newsletter. The input mask used for this purpose determines what personal data are transmitted, as well as when the newsletter is ordered from the controller.

The Southport Road Dental informs its customers and business partners regularly by means of a newsletter about enterprise offers. The enterprise’s newsletter may only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter shipping. A confirmation e-mail will be sent to the e-mail address registered by a data subject for the first time for newsletter shipping, for legal reasons, in the double opt-in procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address as the data subject is authorized to receive the newsletter.

During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the e-mail address of a data subject at a later date, and it therefore serves the aim of the legal protection of the controller.

The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by e-mail, as long as this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by the data subject at any time. The consent to the storage of personal data, which the data subject has given for shipping the newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the website of the controller, or to communicate this to the controller in a different way.

7. Newsletter-Tracking

The newsletter of the Southport Road Dental contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, the Southport Road Dental may see if and when an e-mail was opened by a data subject, and which links in the e-mail were called up by data subjects.

Such personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. These personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the respective separate declaration of consent issued by means of the double-opt-in procedure. After a revocation, these personal data will be deleted by the controller. The Southport Road Dental automatically regards a withdrawal from the receipt of the newsletter as a revocation.

8. Contact possibility via the website

The website of the Southport Road Dental contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.

9. Routine erasure and blocking of personal data

The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

10. Rights of the data subject

  • a) Right of confirmation

    Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact our Data Protection Officer or another employee of the controller.

  • b) Right of access

    Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:

    • the purposes of the processing;
    • the categories of personal data concerned;
    • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
    • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
    • the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
    • the existence of the right to lodge a complaint with a supervisory authority;
    • where the personal data are not collected from the data subject, any available information as to their source;
    • the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

    Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.

    If a data subject wishes to avail himself of this right of access, he or she may at any time contact our Data Protection Officer or another employee of the controller.

  • c) Right to rectification

    Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

    If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact our Data Protection Officer or another employee of the controller.

  • d) Right to erasure (Right to be forgotten)

    Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

    • The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
    • The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
    • The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
    • The personal data have been unlawfully processed.
    • The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
    • The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

    If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by the Southport Road Dental, he or she may at any time contact our Data Protection Officer or another employee of the controller. The Data Protection Officer of the Southport Road Dental or another employee shall promptly ensure that the erasure request is complied with immediately.

    Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. The Data Protection Officer of the Southport Road Dental or another employee will arrange the necessary measures in individual cases.

  • e) Right of restriction of processing

    Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

    • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
    • The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use instead.
    • The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
    • The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

    If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by the Southport Road Dental, he or she may at any time contact our Data Protection Officer or another employee of the controller. The Data Protection Officer of the Southport Road Dental or another employee will arrange the restriction of the processing.

  • f) Right to data portability

    Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

    Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

    In order to assert the right to data portability, the data subject may at any time contact the Data Protection Officer designated by the Southport Road Dental or another employee.

  • g) Right to object

    Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.

    The Southport Road Dental shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.

    If the Southport Road Dental processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to the Southport Road Dental to the processing for direct marketing purposes, the Southport Road Dental will no longer process the personal data for these purposes.

    In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by the Southport Road Dental for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

    In order to exercise the right to object, the data subject may directly contact the Data Protection Officer of the Southport Road Dental or another employee. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.

  • h) Automated individual decision-making, including profiling

    Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is not based on the data subject’s explicit consent.

    If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject’s explicit consent, the Southport Road Dental shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.

    If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may at any time directly contact our Data Protection Officer of the Southport Road Dental or another employee of the controller.

  • i) Right to withdraw data protection consent

    Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.

    f the data subject wishes to exercise the right to withdraw the consent, he or she may at any time directly contact our Data Protection Officer of the Southport Road Dental or another employee of the controller.

11. Legal basis for the processing

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. Is our company subject to a legal obligation by which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is based on Art. 6(1) lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6(1) lit. d GDPR. Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).

12. The legitimate interests pursued by the controller or by a third party

Where the processing of personal data is based on Article 6(1) lit. f GDPR our legitimate interest is to carry out our business in favor of the well-being of all our employees and the shareholders.

13. Period for which the personal data will be stored

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.

14. Provision of personal data as statutory or contractual requirement; Requirement necessary to enter into a contract; Obligation of the data subject to provide the personal data; possible consequences of failure to provide such data

We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact our Data Protection Officer. Our Data Protection Officer clarifies to the data subject whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data.

15. Existence of automated decision-making

As a responsible company, we do not use automatic decision-making or profiling.

This Privacy Policy has been generated by the Privacy Policy Generator of the External Data Protection Officers that was developed in cooperation with RC GmbH, which sells used notebooks and the Media Law Lawyers from WBS-LAW.

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Google Rating
4.9
Based on 244 reviews
Facebook Rating
5.0
Based on 96 reviews
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Patient Reviews

See what actual patients have to say about their experience at Southport Road Dental

4.9
Based on 244 reviews
I hadn’t been to the dentist for many years and it was seeing all the good reviews about Southport Road Dental Practice that encouraged me to make my first appointment. Everyone was so nice and welcoming. There was no judgment, no sales pitches and no pain. Just honest, professional advice. I wish... I’d gone sooner. I can highly recommend both Cate and Sarah.read more
Ms R
Ms R
I’ve been going to Southport Road Dentist for several years now, and the service is always excellent. David and Rebecca are fantastic—they both make you feel completely at ease. I would highly recommend this practice.
Rachel D.
Rachel D.
After hiding my smile for so many years, I finally have the confidence to share it! I am deeply thankful to the dentist and the dental nurse for your unwavering support, guidance, and care throughout this journey
Chelsie H.
Chelsie H.
At every appointment with Rebecca, you are made to feel so at ease. She is incredibly friendly and welcoming and she talks you through what she’s doing. Nobody looks forward to a dentist appointment but Rebecca is so lovely that it makes it a much more pleasant experience.
Lindsey
Lindsey
I’ve been a patient here for over 30 years and even though I’ve since moved away I still travel here for my dental care. David, Rashmi & their team including Sarah look after me with a professional & dedicated attitude. I am totally satisfied with the care & service I receive.
Alan W.
Alan W.
We started taking my daughter to Southport Road when she was a child as she had become really nervous of going to the dentist. The whole team were so kind and patient, they were amazing with her, and now the whole family go there. About 18 months ago I decided I would like to have my teeth... straightened to improve my smile: Marc explained the process really clearly to me and used sure smile aligners to reposition any badly aligned teeth, and composite edge bonding to give each tooth a better shape. I’ve been delighted with the results. I wouldn’t hesitate to recommend this practise, whether it’s for treatment needed to deal with dental pain or for cosmetic treatment.read more
Jacqueline D.
Jacqueline D.
Given that I did not have an appointment I was found a slot within 30 minutes. David got the job done within another 30 minutes. This dentist offers no pain dentistry and this is what it does well- no one needs to be afraid and every member of staff are so nice, if you do need any dental treatment... I would use southport rd dentistread more
bryan S.
bryan S.
With having a fear of dentists, and struggling to get the courage to go again, after 4 years I found the perfect fit at Southport Road Dental practice. The staff are all friendly but most importantly very understanding to my needs. Cate my dentist was amazing and after my recent treatment, I can... truly say I have never felt more comfortable about going to a dentist. Thankyou and keep up the great service.read more
Karl W.
Karl W.
David and the entire team are brilliant, professional and at the same time, completely put you at ease. Ive had several treatments over the last year and David has been brilliant, reassuring and enabled me to overcome my fear of all things dental. Thank you David, Andrew.
Andrew G.
Andrew G.
I had composite bonding on my top front teeth and couldn’t be happier with the results. From start to finish Marc and Alice were both professional and friendly. There was no pressure to have extra treatment, I wanted a natural result and that is the effect Marc achieved. I now have a smile to be... proud of.read more
Adrian W.
Adrian W.
I was petrified of dentists. Alice and colleagues really made me feel at ease and explained what was happening through all my treatment. My teeth look amazing!!
Joanna W.
Joanna W.
Recently completed a set of veneers with Mark, as an incredibly anxious patient I can honestly say that Marks calm and empathic approach put me completely at ease and I am incredibly happy with the outcome. Mark is a true professional putting the needs of his patients central to the care he... delivers. I wouldn’t hesitate to recommend Mark.read more
Teresa L.
Teresa L.
Having a huge fear of dentist after a bad experience at age of sixteen I have great admiration for the way I was treated after a tooth broke off. I can now say that I have no fear of visiting the dentist thanks to Marc and the staff at Pain Free Dentistry.
Allan S.
Allan S.
Extremely pleased with the service I received. I lost a filling and my current dentist couldn't fit me in for a week. I spoke to Lucia at Southport Road Dentist and she calmed me down and got me an appointment within the hour!. Seen by Mark {assisted by Lydia} .. absolutely delighted with my... treatment and how Mark explained everything that needed to be done as he was doing it... So impressed that I have now changed to this Dental Practiceread more
Siobhan E.
Siobhan E.
I have been visiting Southport Road Dental for approximately 12 years. Since moving away from the area, I have continued to use the practice despite the 120 mile round trip! This alone is a testament to the confidence I have in David and his team.Due to my travel time, I always arrive for... appointments early and am usually greeted by Lucia in reception who is lovely.David is the ultimate professional and has a brilliant manner. On a number of occasions, I have contacted David regarding unexpected dental concerns. David has responded with appropriate advice or has been willing to see me at short notice. One such occasion was quite recently when I emailed David regarding a tooth that had started to ache. Twelve months earlier, David had predicted that this tooth would require some attention on my next visit. David’s prediction was accurate and a few days later I was sitting in his chair having root canal treatment. I can honestly say that this procedure which was quite intrusive was totally pain free. Even in the following days I experienced no soreness whatsoever. David has now completed this treatment with a crown and I am confident that this will last for years to come!Since visiting Southport Road Dental, I have regularly seen Rebecca who is the hygienist. Rebecca is also lovely and totally professional and considerate of the patients’ needs. I had never seen a hygienist previously and thanks to Rebecca my oral health has improved considerably.My experience at Southport Road dental has always been amazing and I would have no hesitation in recommending David and his team.read more
Adam
Adam
I had a Hygienist appointment with Sarah today. I was extremely impressed by how well I was looked after by both Sarah and Rachel. They were both very kind, very thoughtful, very thorough and very considerate. Thankyou to both of them.
Anne C.
Anne C.
The experience I have had with this dentistry is absolutely brilliant, I was treated by Cate and Jodie, I felt like I mattered, they listened to me, i have really bad anxiety and thoroughly explained procedure, advised on what was best for me personally, put me at ease straight away, on my day I... had treatment I felt everything was perfect, I cannot praise the team enough and its as advertised pain free, the aftercare advise, I have had no problems and you get a call to ask if you are ok and if you have had any problems, I would recommend people again and again ❤️ sorry no photo, no teeth hahahaha Julie Robertsread more
Julie R.
Julie R.
I’m a fussy patient after my father was my dentist for most of my life! When he retired I was quite anxious to start with another dentist. Fortunately, David & Rashmi have been brilliant! Their ongoing support and compassion have been amazing! I will always recommend them highly to everyone! :)
AMY Y.
AMY Y.
I have just completed an 18 month programme of restorative treatment to repair and replace crowns and fillings previously undertaken by NHS dentists. My dentist, Marc Coombes explained the planned works fully and provided accurate costings up front. I have been delighted with the quality of the... dentistry provided and the professional advice given to me by Marc. I would not hesitate to recommend Southport Road Dental Practice.read more
Nick R.
Nick R.
Outstanding!I was terrified of going to the dentist but that is now in the past.I received exceptional professional treatment along with care, kindness and compassion. I am deeply grateful.
Janet S.
Janet S.
Came to the dentist as a direct client for a Hygiene appointment. Originally they couldn’t get me in until March however the Hygienist offered to stay late due to my circumstances. The hygienist (I think called Sarah) was amazingly gentle, reassuring and thorough. I’ve booked in for my next... appointment and will definitely be continuing as a patient there.read more
Charlotte C.
Charlotte C.
Great first meeting with David. Listened to me intently. Appraised my dental requirements took X-rays then discussed the work required. All in all good stuff. Thankyou.(But couldn't believe the age of my wife she's so beautiful and how did i manage to end up with her?Fireman I said) Yes!
Katie G.
Katie G.
My daughter is under this practise and from the dentists to the desk , they have always been amazing . Would like to specifically mention Ann who is always brilliant , her communication and willingness to support with matters even outside of this surgery have been outstanding. Would highly recommend
Jasem S.
Jasem S.
I went to the practice on recommendation and im very glad I did.The name Pain Free dentistry? really, could that be an actual thing?Well it really is.Ive had a lot of treatment, fillings, crowns, root canal treatment with Mark and I can honestly say that it was pain free and very importantly... anxiety free. No more sleepless nights when your appointment is looming. No more heart racing with anxiety whilst waiting for your name to be called.Ive recommend Mark to all my family and friends and they all have good things to say about how they felt and are very pleased with their treatment.My teeth look and feel fantastic.I wish that I had come across this practice years ago, it would have saved me a lot of pain and suffering and stress.I highly recommend Mark and this practice.read more
Lynne L.
Lynne L.
WOW! What a *GREAT* day at the dentist (and I don’t know how many people can say that).I firstly need to say I’m a ‘professional’ on what excellent, knowledgeable dental care is having been born with a cleft palate/lip. I can’t afford not to have *the* best dentist after 20yrs of surgeries to... build a face, which included surgery to take my jaws apart and put them back together in a different order. Southport Road dental have been the ongoing custodians of my dental miracle for many years and the knowledge, awareness and joined-up care from all the team (including hygienists) has always been outstanding.I know about ‘painful’ and ‘pain-free’ dentistry. At Southport Road Dental I don’t ever even have a tensing of my fingers (or the second sign, tension in calves/feet!) no matter what the complexity of work. It truely is pain-free and everyone from Reception to all the dentistry teams will treat you with the utmost care and respect from the start of your engagement with them.The teams are *so* knowledgeable about the most complex dental procedures - you can tell for everyone this a vocation not just a job. Each time I go I learn more and more about the miraculous jaw surgery I had, and the team are the most professional support crew I could hope for to make sure everything stays in good shape. But on this visit I needed a crown to replace an old amalgam filling. … It was an amazing and fascinating experience!Firstly, you literally never feel anything - even the dental injections to numb the areas are not felt, never mind the actual work. David then showed me the incredible technology they use - firstly to scan my mouth/teeth in 3D/colour - then how he uses that image to create the unique, individual-to-me crown that will have a perfect bite. Once he’s programmed the scanner it shows an image of the crown, how it’s perfectly moulded to fit my tooth and also shaped for the perfect bite. He takes a small block of the dental material to another machine where it’s automatically cut from the scanned image. It’s then fired at tremendous temperature so it will be stronger than my natural teeth and when cooled it’s fitted (including other amazing processes for fixing in place). And after David finished a few final polishings you instantly have the perfect bite. And all without feeling a thing from start to finish!I’m the F1-professional-Driver level of dentistry Client - I *have* to have a support crew as expert, knowledgeable and efficient as *the* best F1 Pit Crew ever, and Southport Road Dental have always been that partner for me for many years. From ongoing maintenance and cleaning advice with the hygienists, to expert monitoring and advice on my complex dental ‘artefacts’ to keep the miraculous gift I was given by surgeons many years ago in excellent shape.Today it was an absolute privilege to see ‘behind the scenes’ at the levels of their expert knowledge and it’s blown me away. And that takes some doing for someone who has been through what I have.I can guarantee to you this standard of service isn’t limited to one Dentist or one Hygienist, it’s a team standard and those high standards apply right through the Reception teams also. If you need a truly professional and truly pain-free Dentist this is the place. Just for interest, the photos attached is the incredible machine cutting/making my crown that David had designed. It’s not often you can say ‘I’ve had a *GREAT* day at the dentist’ but today I have. Thank you to all the team! 💕read more
Ani W.
Ani W.
I can't recommend this team more highly...from booking to procedure I was treated with the utmost care. The Best Team!I went in with a long-standing fear of the dentist and came out feeling calm, confident and pain free. From the first appointment, Rashmi was compassionate, patient, and never... dismissive of my anxiety. She explained each step, checked in often, and made the entire experience surprisingly comfortable. This practice has genuinely changed how I feel about dental care. If you’re nervous or fearful, this is the dentist you want.read more
chrissie A.
chrissie A.
This was my first visit to a dentist in 10 years, and had a top wisdom tooth removed. I was put completely at ease, I felt no pain during the extraction which eased my fear and anxiety immensely.
Heather B.
Heather B.
Absolutely would recommend 100%I’ve needed dental work doing for a good few years and had heard really good reviews from Southport roadI don’t think there would be anyone as petrified as myself when I first took the plunge as I knew I was going to need quite a lot of work which they explained... everything I needed to know and with absolutely no obligationDavid and Rashmi have been fantastic ABSOLUTELY PAIN FREE and had sedation (they talked me through and told me everything I needed to know) which I was scared of initially but was the best thing for meAfter care has been great and a thank you to staff who are soo friendlyI would highly recommend Southport road dental especially for more nervous patients like myselfread more
Tracey G.
Tracey G.
I have had a bad tooth and have a phobia of the dentist yesterday I had a tooth extraction with Patrick and Jane was the nurse. I was very nervous but they made me feel comfortable straight away answered all my questions and concerns and finally had the dental work done! Thank you so much for all... your help and support yesterday I would recommend this dentist to anyone.read more
Shona P.
Shona P.
Great response to a dental emergency (was seen within three hours of the phone call) and the issue dealt with in time for Christmas.Lots to smile about!
Rachael A.
Rachael A.
Great dental clinic for anyone who has a bit of aversion to dentists.Sarah who did my hygienist appointment was very friendly, patient and gentle.Alice who does my regular check ups is always very professional and caring.Couldn't recommend them highly enough!
Amy L.
Amy L.
I can’t recommend Southport Road Dental practice enough and in particular Alice. I was totally terrified of the dentist following a few bad experiences as a child and had put off attending for a VERY long time. I desperately wanted to get my broken front tooth fixed so that I wasn’t so self... conscious of it. When I first visited Alice in October she immediately calmed my nerves. She always lets me know what is going to happen prior to doing anything and having now had a lovely front crown fitted I am actually happy to smile again. I am delighted with the final results. I haven’t experienced any pain whatsoever throughout the work done so far.If you’re considering going to the dentist, be brave and go here they’re brilliant!Thank you so much Alice and also your dental nurses, you’re all amazing 🤩read more
Emma F (.
Emma F (.
Please make an appointment for a chat if you are nervous or scared of dentists. I haven't seen a dentist for over 40 yrs as I shake and cry etc even going through the door. I had left it till desperate as worried I was losing my teeth. I arrived with my husband shaking and crying Kate was amazing... so quietly spoken and calm took examination very slowly at my pace. I have just been back for treatment under sedation which was much better for me everything went brilliant.I can't praise this surgery enough I am even going back for a follow up. Can't thank Kate enough.Kath Embleton.read more
kathleen E.
kathleen E.
Absolutely amazing level of patient centred care! My dentist Jennifer took the time to ensure I was comfortable with the treatment I was receiving by explaining the process clearly and calming my nerves. Jennifer made the whole process painless and easy. I couldn't be more happy with the outcome.... The practice itself is stunning, clean and staff are professional yet friendly which again makes the experience of going to the dentist much easier. Would highly recommend!read more
James E.
James E.
I cannot recommend Cate, Alice and the team enough. Having a lifelong fear of dental treatment they made me feel at ease and well cared for. On my way to having a smile I can be proud of.
Gillian H.
Gillian H.
Truly pain free, and so reassuring for nervous patients like me!I've been terrified of going to the dentist for as long as I remember, and have refused to go for over 10 years (despite shattering a tooth).I live miles away from the practice but the reviews and pain free promise made me... comfortable enough to at least go for a consultation.I'm so glad I did. David was incredibly friendly and reassured me from the start. He had a speedy look in my mouth and I had a few x-rays including the remnants of my shattered tooth. It was relieving to find out I had a lot less problems than I had expecting.Knowing my nervousness, he suggested I see the hygienist first and explained that the only sensation would be a little water in the mouth. Rebecca was so patient (sorry I kept you late) and made me feel at ease during the process. I'm genuinely looking forward to next hygienist appointment. My teeth felt so much cleaner after this.I also needed a couple of fillings and the remnants of that tooth removing. I'd be lying if I said I wasn't terrified for this. David did a great job of making me feel at ease when we discussed the treatment (although I forgot it all when I was stressing about it at home).I thought pain free would be just a cutesie saying and it would still hurt a bit. I genuinely didn't feel a thing. No pain from the needle, as I was numbed before it, no pain from the fillings (my fave part) and no pain from the extraction (took him all of 30 seconds).I can't thank everyone at the practice enough. Everyone has been absolutely lovely. I'd recommended in a heartbeat, especially if your nervous and getting back into the dentist like I was.read more
Ed
Ed
Ant recommend Southport Road Dental highly enough. I first joined practise as a patient scared of needles but thanks to their help and pain free dentistry I have managed to have lot of treatment over last few years. They are all so kind and caring always checking in ok with what they have planned... and what they have done. I have seen both Rashmi and. David and they both of extremely knowledgeable and helpful. Thank you for all you understanding . Keep smiling 😊read more
Helen B.
Helen B.
Always receive the very best dental care here from David and the team. Reception is always really friendly and helpful too. Everyone is there to make you feel comfortable and at ease. Keep smiling!
Richard M.
Richard M.
I had been having loads of issues trying to find anywhere to help with my wisdom teeth and other issues. They helped me get seen a quickly and was able to get everything sorted within a short time. Patrick Hesketh was very kind and gentle making sure i wasn’t in any pain and gave me steps on where... they where at the whole time. The removal didn’t take long and was in no pain even a few days after just mild aches. Everything was so amazing and my life will improve massively without the daily pain. Dearly thank you to all the kind staff and helpful reception team.🩷read more
IsobelCarey
IsobelCarey
Excellent treatment, as always. Completely pain free, and what’s really appreciated are the lengths the team will go to, to ensure you are comfortable, especially when you have challenges such as TMJ. Thank you Dave. Can’t recommend Southport Road Dental highly enough.
Alison C.
Alison C.
Woke up with severe toothache on Tuesday morning, rang Southport Road Dental at 10 am, appointment booked for 11 am and tooth extracted by 11:30 am. Unbelievable level of service and Kate the dentist was brilliant. She quickly arrived at and understood my dental problem and provided the correct... solution. Very gentle, ensuring I had no pain and talked me through the procedure. Faultless! I even got a phone call the following morning to check everything still ok. Private dental service at its best. Thank you allread more
Ian B.
Ian B.
I have been a patient here for many years, all staff from reception to Dentists are always professional, they treat you like a friend by getting to know you and your interests. The dental care i have received has always been first class. I have referred family members and friends and wouldn’t... hesitate to do so again.read more
Anthony C
Anthony C
Southport Road Dental Surgery provides an excellent service. A warm friendly environment where the patients well being is first and foremost. Highly recommended.
Nigel R.
Nigel R.
Excellent Dental Practice.This was my first appointment for a check up and Hygienists.Cat and Sarah were lovely and very friendly, they both explained everything and made me feel at ease as I am a very nervous patient.The Reception staff were lovely and helpful too.I would highly recommend... Southport Road Dental.read more
joanne P.
joanne P.
Excellent visit to Rebecca for an hygienist appointment, Rebecca asked if I had any issues and concerns and reassured me about my gum health, always pleasant and helpful.Many thanks again.
Andrew T.
Andrew T.
I recently had a crown fitted at Southport Road Dental Practice, and I honestly couldn't be happier with the experience. The entire process—from start to finish—was completed in just two hours and was completely painless. I was amazed at how efficient and comfortable it all was.What made the... experience even more impressive is that a colleague of mine is currently six weeks into getting a crown fitted elsewhere—and they've paid the same amount as I did, thanks to my dental plan. They're still waiting for the final fitting, while I walked out the same day with a perfectly fitted crown and zero discomfort.David is absolutely fantastic. He’s incredibly patient, treats every patient as an individual, and makes sure you never feel rushed. He takes the time to explain everything clearly and calmly, which really helps to put you at ease. His professional yet warm manner truly inspires confidence—you can tell you're in good hands.I’d recommend Southport Road Dental Practice to anyone looking for high-quality, efficient, and compassionate dental care.read more
Aidan B.
Aidan B.
Absolutely brilliant! Rashmi and her team took me from being an extremely nervous patient who would not even have a scale and polish without IV sedation and fear of the needle to having 6 extractions in one go with only the needle and no sedation! I cannot recommend them... enough❤️Another challenge😳 loose tooth, couldn't fit partial denture in, early flight following day, having a breakdown and scared of the dentist 😳 however from the moment I made the call to Southport Road I knew I would be OK, was seen by Mark as an emergency and within 10 minutes the tooth was out and everything was back to normal I cannot speak more highly of them, everyone of the staff there plays a part in helping you through your fears. I would not go anywhere else and cannot thank them enough💗read more
Alison B.
Alison B.
It wasTwenty years since I last attended a dentist appointment, not because I couldn't find a dentist but because of sheer fear of dentists which was due to having a bad experience. I felt physically sick if anyone mentioned a dentist in passing conversation and I felt like a big softie but the... fear and how I felt kept me away for all of them years.I started to have niggles in my teeth and discomfort and plucked up the courage to research online, even doing the research sent me into a trembling mess. I came accross the Pain free dentist in Chorley and read all about the treatments and the reviews left by patients, which were amazing and I thought if they could do it, then so could I. I contacted the dentist and on first impressions the dental receptionist was warm and caring and understood how I felt. I made my appointment and was met by Kate the dentist. We discussed my fears in depth and my trust started to grow slowly as she understood and listened to me.My treatment was for an extraction, filling and descale, as I had gum disease too. I agreed to return for treatment but we agreed that the sedation would be the best route for me. Again this was discussed in depth and health checks were done.On the day of my treatment, even though I was nervous, I didnt feel sick and I slept the night prior to treatment day. Kate had gone through my treatment and I knew what was going to happen. Kate and her assistant were welcoming and reassuring and before I new it I was being sedated. I don't really remember anything from the treatment other than them checking my pulse and blood pressure. Then my husband was there to collect me and I went home.The whole experience has changed my concept on dentists, I have a follow up soon and will continue with further treatment needed. Wow, I cannot believe the difference in me and visiting a dentist. There is still a journey to go on but I have total trust in Kate and the team.I wasn't in any pain or discomfort during my treatment and a minute amount of pain after the treatment, nothing a paracetamol couldn't sort out.I totally get why they are called a pain free dentist and I am so glad I found them and plucked up the courage to contact them.read more
Janet M.
Janet M.
I have visited this practice for many years and am happy to say that the people there are sympathetic and helpful in looking after my health via my mouth and teeth.
Brian K.
Brian K.
I never thought I could feel so at ease at a dentist!I hadn't been for nearly 18 years!Rashmi Chattopadhyay was so calm , understanding and so friendly.I opted for sedation as I had treatment but do feel I may be able to try without it next time.Genuine fear but has definitely eased some now I... have found the right dentist.Highly recommend to anyone with nerves or past trauma like myself.Thank you so muchread more
jen M.
jen M.
I couldn't ask for a more caring and professional dentist than Alice at Southport road Dental. The level of service she provides is exceptional, especially for a very nervous patient. I always know, whatever treatment I need, that I am in safe hands. A truly gentle dentist.
Jacki T.
Jacki T.
Such great caring service from a dentist who clearly treats her patients as they want to be treated. As far as any dental experiences could it was full marks.
Richard J.
Richard J.
Fantastic! No other words to describe it! Pain free..it does what it says on the tin! .Staff were friendly and professional... I had a crown and some cosmetic work done in a couple of hours, over the moon with the results..A big thanks to Dave Hickey the dentist.😁
Paul R.
Paul R.
I visited Southport Road Dental Surgery after a terrible experience at my previous dentist.From the first visit I found all the staff so helpful and friendly.Mr Hickey explained everything very clearly and can honestly say i could not feel any pain during the dreaded root canal treatment. I... neednt have worried one bit!As a result I went on to have some cosmetic work done.The whole process was very professional and I could not recommend this practice enough.The whole team are excellent.... well done guys and thank you!!!read more
Kim D.
Kim D.
First visit to a dentist and first procedures. They talk you through what they are going to do throughout the procedure. A deep clean, and two pain-free extractions. If you're scared of, or queasy about going to the dentist, this place is definitely for you.
Scott Whittle (.
Scott Whittle (.
Great dentist for a very nervous patient. Always go the extra mile to fit you in.Started off here just for teeth straightening but was so impressed I have had other dental work here too. I also see the hygienist regularly, which I could never do with my old dentist.Professional yet relaxed.... Reception staff are always very friendly and helpful too.Thank you for the great service you provide!read more
Stephanie P.
Stephanie P.
Excellent in every way , after 20 years of avoiding the dentist with real fear I cannot recommend the practice enough, everyone of the staff care so much and helped me through my treatment from start to finish and beyond!Thank you all for all your support and kindness .
Jo S.
Jo S.
I reviewed this dentist around two years ago but I came away for a time so I have decided to review again. I have never been great with going to the dentist but Southport Road dental is truly amazing.My current dentist, Cate, is absolutely superb. Any treatment I have had has been pain free. I... recently had an extraction and i didnt even know the tooth was out. Cate has a knack of being able to make you feel at ease and is always happy to answer any question I have. Cate has helped me increase my confidence visiting the dentists.Sarah, my hygienist has helped me such a lot. Before seeing Sarah my gums would bleed so bad every time I brushed my teeth and I suffered with tooth ache. I was given two long appointments with Sarah, my teeth were so sensitive but after being numbed I didn't feel a thing. Honestly, my gums no longer bleed and my mouth is much healthier.Everyone I have met at Southport road dental has been polite, professional and welcoming. Amazing dentist and I will continue going.read more
Paul W.
Paul W.
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How To Find Us

Southport Road Dental Practice
9 Southport Road, Chorley, Lancashire, PR7 1LB.
Call: 01257 754 619

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© Southport Road Dental. All rights reserved.

Southport Road Dental is a Private Dental Practice.

*98.6% of 165 patients surveyed agreed their treatment was pain free

Address


9 Southport Road
Chorley
Lancashire
PR7 1LB

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