Skip to main content
Southport Road Dental – 9 Southport Road, Chorley, Lancashire, PR7 1LB

Cookie Policy

Cookie & Privacy Policy

We are very delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for the management of the Southport Road Dental. The use of the Internet pages of the Southport Road Dental is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the Southport Road Dental. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.

As the controller, the Southport Road Dental has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.

1. Definitions

The data protection declaration of the Southport Road Dental is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.

In this data protection declaration, we use, inter alia, the following terms:

  • a) Personal data

    Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

  • b) Data subject

    Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

  • c) Processing

    Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

  • d) Restriction of processing

    Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

  • e) Profiling

    Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

  • f) Pseudonymisation

    Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

  • g) Controller or controller responsible for the processing

    Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

  • h) Processor

    Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

  • i) Recipient

    Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

  • j) Third party

    Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

  • k) Consent

    Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. Name and Address of the controller

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

Southport Road Dental,

9 Southport Road, Chorley, Lancashire,  PR7 1LB

Tel: 01257 754 464 (24/7)

Email: Info@PainFreeDentistChorley.co.uk

3. Cookies

The Internet pages of the Southport Road Dental use cookies. Cookies are text files that are stored in a computer system via an Internet browser.

Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the dats subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.

Through the use of cookies, the Southport Road Dental can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user’s computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.

The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.

If you take the opportunity to ‘share’ content with friends through social networks – such as Facebook and Twitter – you may be sent cookies from these websites. We don’t control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

FURTHER INFORMATION ABOUT COOKIES

If you’d like to learn more about cookies in general and how to manage them, aboutcookies.org (opens in a new window). If you’d like to opt out of cookies, please go to the Network Advertising Initiative website (opens in a new window).

Please note that we’re not responsible for the content of external websites.

How we use cookies

The list below shows all of the cookies that are set by this website and the third-party services we use. If you have any queries about these cookies or would like more information about them.

First-party cookies (cookies set by us)

These are cookies set by this website. Some are necessary to the functionality of the site, others provide information to us that we analyse to monitor and improve the site. These first-party cookies do not store or collect any personal information or anything that makes you personally identifiable to us. Typically, the cookies generate a random, unique number to store information about a user.

First-party cookies (cookies set by us)
Name of cookie Type of cookie Expiry period Reason for use of cookie Description
chcookie Persistent cookie 2 months Analytics Used to improve our understanding of how people use our website and services, through web analytics
_pk_id.1.fc5d Persistent cookie 2 years Analytics Used to improve our understanding of how people use our website and services, through web analytics
_pk_ses.1.fc5d Session cookie   Analytics Used to improve our understanding of how people use our website and services, through web analytics
ch_session Session cookie At end of session Strictly necessary Used to manage the items stored in your shopping basket or your progress through filing transactions
PIWIK_SESSID Session cookie   Analytics Used to improve our understanding of how people use our website and services, through web analytics
Transaction Persistent cookie 1 day Your visit WebFiling uses a cookie which remembers which service within WebFiling was being carried out in the event of a session timeout
chwebcheck Persistent cookie 1 year Your visit WebCHeck uses a cookie which remembers the user for subsequent visits. The user is given the choice to explicitly allow this during login
ch_survey Persistent cookie 1 year Your visit Companies House website occasionally runs surveys which use a cookie which remembers if the user has a) chosen to not take part in the survey, or b) has already taken part in the survey.
survey_ch Persistent 28 days Your visit Companies House website occasionally runs
  cookie     surveys which use a cookie which remembers if the user has a) chosen to not take part in the survey, or b) has already taken part in the survey.
chwebsite_survey Persistent cookie 7 days Your visit Companies House website occasionally runs surveys which use a cookie which remembers if the user has a) chosen to not take part in the survey, or b) has already taken part in the survey.
 

Third-party cookies (cookies set by other websites through this site)

We want to provide interesting and engaging content on our website. On a number of pages we use ‘plug ins’ or embedded media. For example, we embed YouTube videos and Google Maps in many pages. The suppliers of these services may also set cookies on your device when you visit the pages where we have used this type of content. These are known as ‘third-party’ cookies.

Third-party cookies (cookies set by other websites through this site)
Name of cookie Type of cookie Expiry period Reason for use of cookie Description
NID Persistent cookie 6 months Media This cookie is set by Google Maps when you visit any of our pages which includes an embedded Google Map
PREF Persistent cookie 2 years Media This cookie is set by Google Maps when you visit any of our pages which includes an embedded Google Map
testcookie Session cookie   Media This cookie is set by Google Maps when you visit any of our pages which includes an embedded Google Map
khcookie Session cookie   Media This cookie is set by Google Maps when you visit any of our pages which includes an embedded Google Map
SNID Persistent cookie 6 months Media This cookie is set by Google Maps when you visit any of our pages which includes an embedded Google Map
original_referer Session cookie   Your visit This cookie is set by Twitter when you load any of our pages that include a list of “Latest Tweets”
_twitter_sess Session cookie   Social networking This cookie is set by Twitter when you load any of our pages that include a list of “Latest Tweets”
guest_id Persistent cookie 2 years Social networking This cookie is set by Twitter when you load any of our pages that include a list of “Latest Tweets”
k Persistent cookie 1 week Social networking This cookie is set by Twitter when you load any of our pages that include a list of “Latest Tweets”
pid Persistent cookie 2 years Performance / Networking This cookie is set by Twitter when you load any of our pages that include a list of “Latest Tweets”
PREF Persistent cookie 10 years Media This cookie is set by YouTube when you load a video embedded on one of our pages
VISITOR_INFO1_LIVE Persistent cookie 240 days Media This cookie is set by YouTube when you load a video embedded on one of our pages
use_hitbox Session cookie   Media This cookie is set by YouTube when you load a video embedded on one of our pages
 

Shopping cart / transactional areas

There are some areas of our site that make use of shopping carts or forms technology which at times have to make use of cookies – the ones used on a permanent basis are detailed in the cookies table. From time to time we may add functionality to our site e.g. surveys, comparisons etc., and these often come from 3rd parties – we will endeavour to ensure full disclosure of any cookies.

Areas of the site requiring a login

Accepting the use of login functionality, without exception, you must explicitly agree to the setting of specific cookies, which allow this area to function. The cookies in use for secure areas are provided within the terms and conditions of use for the appropriate area.

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit the About Cookies website, which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may have an impact upon the functionality of our website.

If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual. To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

Local Shared Objects (Flash cookies)

4. Collection of general data and information

The website of the Southport Road Dental collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.

When using these general data and information, the Southport Road Dental does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, the Southport Road Dental analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

5. Registration on our website

The data subject has the possibility to register on the website of the controller with the indication of personal data. Which personal data are transmitted to the controller is determined by the respective input mask used for the registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller, and for his own purposes. The controller may request transfer to one or more processors (e.g. a parcel service) that also uses personal data for an internal purpose which is attributable to the controller.

By registering on the website of the controller, the IP address—assigned by the Internet service provider (ISP) and used by the data subject—date, and time of the registration are also stored. The storage of this data takes place against the background that this is the only way to prevent the misuse of our services, and, if necessary, to make it possible to investigate committed offenses. Insofar, the storage of this data is necessary to secure the controller. This data is not passed on to third parties unless there is a statutory obligation to pass on the data, or if the transfer serves the aim of criminal prosecution.

The registration of the data subject, with the voluntary indication of personal data, is intended to enable the controller to offer the data subject contents or services that may only be offered to registered users due to the nature of the matter in question. Registered persons are free to change the personal data specified during the registration at any time, or to have them completely deleted from the data stock of the controller.

The data controller shall, at any time, provide information upon request to each data subject as to what personal data are stored about the data subject. In addition, the data controller shall correct or erase personal data at the request or indication of the data subject, insofar as there are no statutory storage obligations. A Data Protection Officer particularly designated in this data protection declaration, as well as the entirety of the controller’s employees are available to the data subject in this respect as contact persons.

6. Subscription to our newsletters

On the website of the Southport Road Dental, users are given the opportunity to subscribe to our enterprise’s newsletter. The input mask used for this purpose determines what personal data are transmitted, as well as when the newsletter is ordered from the controller.

The Southport Road Dental informs its customers and business partners regularly by means of a newsletter about enterprise offers. The enterprise’s newsletter may only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter shipping. A confirmation e-mail will be sent to the e-mail address registered by a data subject for the first time for newsletter shipping, for legal reasons, in the double opt-in procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address as the data subject is authorized to receive the newsletter.

During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the e-mail address of a data subject at a later date, and it therefore serves the aim of the legal protection of the controller.

The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by e-mail, as long as this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by the data subject at any time. The consent to the storage of personal data, which the data subject has given for shipping the newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the website of the controller, or to communicate this to the controller in a different way.

7. Newsletter-Tracking

The newsletter of the Southport Road Dental contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, the Southport Road Dental may see if and when an e-mail was opened by a data subject, and which links in the e-mail were called up by data subjects.

Such personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. These personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the respective separate declaration of consent issued by means of the double-opt-in procedure. After a revocation, these personal data will be deleted by the controller. The Southport Road Dental automatically regards a withdrawal from the receipt of the newsletter as a revocation.

8. Contact possibility via the website

The website of the Southport Road Dental contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.

9. Routine erasure and blocking of personal data

The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

10. Rights of the data subject

  • a) Right of confirmation

    Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact our Data Protection Officer or another employee of the controller.

  • b) Right of access

    Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:

    • the purposes of the processing;
    • the categories of personal data concerned;
    • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
    • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
    • the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
    • the existence of the right to lodge a complaint with a supervisory authority;
    • where the personal data are not collected from the data subject, any available information as to their source;
    • the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

    Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.

    If a data subject wishes to avail himself of this right of access, he or she may at any time contact our Data Protection Officer or another employee of the controller.

  • c) Right to rectification

    Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

    If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact our Data Protection Officer or another employee of the controller.

  • d) Right to erasure (Right to be forgotten)

    Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

    • The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
    • The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
    • The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
    • The personal data have been unlawfully processed.
    • The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
    • The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

    If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by the Southport Road Dental, he or she may at any time contact our Data Protection Officer or another employee of the controller. The Data Protection Officer of the Southport Road Dental or another employee shall promptly ensure that the erasure request is complied with immediately.

    Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. The Data Protection Officer of the Southport Road Dental or another employee will arrange the necessary measures in individual cases.

  • e) Right of restriction of processing

    Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

    • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
    • The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use instead.
    • The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
    • The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

    If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by the Southport Road Dental, he or she may at any time contact our Data Protection Officer or another employee of the controller. The Data Protection Officer of the Southport Road Dental or another employee will arrange the restriction of the processing.

  • f) Right to data portability

    Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

    Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

    In order to assert the right to data portability, the data subject may at any time contact the Data Protection Officer designated by the Southport Road Dental or another employee.

  • g) Right to object

    Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.

    The Southport Road Dental shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.

    If the Southport Road Dental processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to the Southport Road Dental to the processing for direct marketing purposes, the Southport Road Dental will no longer process the personal data for these purposes.

    In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by the Southport Road Dental for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

    In order to exercise the right to object, the data subject may directly contact the Data Protection Officer of the Southport Road Dental or another employee. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.

  • h) Automated individual decision-making, including profiling

    Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is not based on the data subject’s explicit consent.

    If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject’s explicit consent, the Southport Road Dental shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.

    If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may at any time directly contact our Data Protection Officer of the Southport Road Dental or another employee of the controller.

  • i) Right to withdraw data protection consent

    Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.

    f the data subject wishes to exercise the right to withdraw the consent, he or she may at any time directly contact our Data Protection Officer of the Southport Road Dental or another employee of the controller.

11. Legal basis for the processing

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. Is our company subject to a legal obligation by which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is based on Art. 6(1) lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6(1) lit. d GDPR. Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).

12. The legitimate interests pursued by the controller or by a third party

Where the processing of personal data is based on Article 6(1) lit. f GDPR our legitimate interest is to carry out our business in favor of the well-being of all our employees and the shareholders.

13. Period for which the personal data will be stored

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.

14. Provision of personal data as statutory or contractual requirement; Requirement necessary to enter into a contract; Obligation of the data subject to provide the personal data; possible consequences of failure to provide such data

We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact our Data Protection Officer. Our Data Protection Officer clarifies to the data subject whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data.

15. Existence of automated decision-making

As a responsible company, we do not use automatic decision-making or profiling.

This Privacy Policy has been generated by the Privacy Policy Generator of the External Data Protection Officers that was developed in cooperation with RC GmbH, which sells used notebooks and the Media Law Lawyers from WBS-LAW.

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

Sign up for a Complimentary Consultation

Unlock the confidence that comes with a stunning smile

At Southport Road Dental, we’re here to help you achieve the smile you've always dreamed of. Experience the difference our personalised care can make.

Take the first step toward your transformation by requesting a complimentary consultation with one of our Smile Advisors today. It’s time to embrace a new you – and a smile that lights up the room.

Google Rating
4.9
Based on 105 reviews
Facebook Rating
5.0
Based on 96 reviews
js_loader

Patient Reviews

See what actual patients have to say about their experience at Southport Road Dental

4.9
Based on 105 reviews
I attended an appointment here as an initial consultation. I have not attended a dentist for many years due to a number of reasons, mainly due to how they made me feel. When I arrived I was greeted, made to feel welcomed and most importantly listened too. There was many tears and feelings of being... overwhelmed, however, Rashmi and her team were very supportive and most of all non-judgemental.I had a few appointments to discuss my treatment plan, sedation and results that I wanted. I was sedated under the pain free dentistry which I never thought was possible, however, the team were professional throughout all the planning and I felt at ease being informed of every step of my treatment plan.I have researched dentists for a number of years, booking appointments and cancelling them , due to fear and worry. However, I took the plunge to see Rashmi and I am so happy that I did. I have been on a journey and still have a journey to go however, I would never go anywhere else for dental work. I highly recommend Southport Road Dental Practice to anyone. Even if you drop them an email or see them for an initial consultation you will feel welcomed and not judged. I have a smile I love and feel confident when talking and smiling, which has been a very long time since I felt this way!Cannot thank them enough for everything. Sasha.read more
Sasha B.
Sasha B.
I've been scared and avoided going to the dentist for years. Rashmi and David at Southport Rd Dental were recommended to me and I decided to take the plunge. From the moment I spoke to Rashmi, she put my mind at ease. The initial consultation was extremely calm and Rashmi was unbelievably patient... with me. Fast forward 10 months and I've had various treatments and Root Canal treatment with sedation. I've even let Rashmi file a tooth without any sedation. Rashmi really is amazing and I'm genuinely looking forward to going back for a check up and a chat. 5 stars really isn't enough!! Manda Malcolmread more
Manda M.
Manda M.
I can not fault this practice! I had a full set of braces on for almost 2 years, every time I attended I was seen on time and all the staff are the friendliest I've met. If you are thinking of getting braces I highly recommend coming here and If David does them I know you are in good hands. My only... regret is not getting them done sooner.read more
Jodie
Jodie
Highly recommended Southport Road Dental. Special thanks to Dr Rashmi and her staff. She was amazing from start to finish. It was professional and pain free manner. Excellent service. Thank you
Mayomi G.
Mayomi G.
Great dentist. All the staff are so lovely and David has done an amazing job with my brace. I’m super happy with the results, as well as how well I am treated each visit. Can’t recommend enough!
Izzi W.
Izzi W.
I was really lucky to stumble across Southport Road dental surgery a long time ago!From the first visit I knew it was a good find. The reception staff make you feel like you are special ,how you find such lovely staff I don't know.Onto the dentists who are second to none & this includes Michelle... the hygienist such a lovely person & great at what she does.Rashmi& David are a great couple with nothing too much trouble. If you need an emergency appointment they go out of their way to fit you in. Their friendly approach immediately puts you at ease & you feel more like a friend.Everything they have done to my teeth has been first class so thankyou again can't praise you enough.read more
Sheila V.
Sheila V.
Nothing but praise for this dentist. I was absolutely terrified but all of the staff were amazing and I didn't feel a thing! Mark is fantastic! He made sure that my gum health and other teeth were in good shape before working on improving my smile. I am over the moon with my new crowns. I can't... praise him enough.read more
Dawn P.
Dawn P.
I was recommended this dentist practice, in particular Dr Rashmi. The whole team makes you feel at ease. Having dental anxiety this is very important for me. I opted to have dental sedation. The whole process was amazing from the pre appointments to the aftercare. The sedation itself allowed the... work to be done, and everyone's attitude helped me to remain calm. During the pre appointments, Dr Rashmi was able to get me to use different skills to get xrays that I have been unable to do previously. The sedation appointment was also fantastic. Throughout the process, the team checks on you, and nothing is too much trouble. Overall, not only has this experience allowed me to gain confidence in visiting the dentist, but given me the confidence to smile again.read more
sophie H.
sophie H.
I can’t thank the team at Southport Road Dentist enough. Every person I came into contact with, whether that be over the phone or face to face, did nothing but make the experience as easy and as comfortable as possible. I have felt unhappy about my tooth for a couple of years now. David very kindly... gave my tooth a quick polish during a consultation and was able to completely remove the staining that had been bothering me. Prior to the consultation, I was worried that I was going to have to spend a fortune and take on a big job to get my tooth looking better. I left the practice feeling confident, happy and 100% positive that I will return in the future. Thank you so much!read more
danielle S.
danielle S.
Excellent service from David, Rashmi and all of the team at Southport Road Dental, been going to this practice for over a year now after being recommended by a friend and would definitely recommend them to anyone else.
Jon L.
Jon L.
I can’t praise or thank everyone enough, from receptionists and dental nurses to the dentists themselves who provide a friendly comfortable atmosphere for even the most dental-phobic patients - of which I am one! From my first assessment appointment I was patiently listened to and my fear of... experiencing pain dealt with by providing sympathetic but professional reassurance. Being faced with the terrifying prospect of needing root canal work, Dr Rashmi took her time to explain the process to be carried out. At no point did I feel rushed into any decisions but with all the facts at my fingertips my selecting sedation whilst the work was carried out proved to be the best decision I’ve ever made. Having been afraid of dentists since a child (now 70+) I now feel I’ve found my “home” at last, where I know I’ll be taken good care of and have access to painless dentistry. Thanks Dr Rashmi and David. And it doesn’t end there - I was contacted the day after to ensure I was ok after sedation with a review examination arranged a few days later for her to ensure the work had been successful. So, if you’re nervous or have a phobic fear then you’ll be in safe hands with Southport Road Dental Practice in Chorley.read more
Veronica N.
Veronica N.
I would highly recommend this dental practice to anybody, Rashmi and David treated me. I was absolutely terrified of the Dentist, but they put me at ease and gave me the confidence to smile againWhat a great practice and amazing caring staff
Karen J.
Karen J.
I would highly recommend this dental practice to anyone! Had abit of a dental emergency after a chipped tooth on Sunday. I emailed the practice Sunday evening and David fitted me in Monday morning. Very happy with results as always. Wonderful dentist!
Emma E.
Emma E.
Great service from the practice from calling for an appointment all the way through to leaving. Thanks to Dave I was seen within a couple of days, had my X-rays and new filling all pain free. Would highly recommend!
Paul B.
Paul B.
Outstanding—Recommended by a friend. Didn’t disappoint.Drs Chattopadhyay and Hickey provided pain free dentistry for me today.I needed a filling and some restoration work. I can genuinely say I haven’t experienced a better service. Rashmi took time to explain and deliver the numbing process,... (exceptional attention to detail). David invisibly restored one tooth and built up another.I won’t hesitate to go back in the future.read more
Richard K.
Richard K.
I approached David at the beginning of February with worries about my smile for my wedding in May. I had a fear of going to the dentist, for over 15years! David listened to my worries, concerns and came up with a plan…swiftly! The full team ensure you’re kept at ease, relaxed and fully prepared for... your treatment.Thanks to David, I was able to receive the treatment required, pain free and ensured I had the long awaited smile for my wedding day! Going forward, I don’t think I will have any worries visiting the practice for any further checkups! Five star service!read more
Chloe D.
Chloe D.
Walked in left my details for an emergency appointment got seen the same day. Had a tooth extraction done, it was pain free and they reassured me every step. Thank you
mike W.
mike W.
I cannot recommend this dental practice enough and discovered it when i was researching dental sedation.I have a dental phobia and needed some treatment - from that first phone call where I was distraught just ringing for an appointment, every member of staff has been fantastic, understanding... and non judgemental.I had treatment under dental sedation and this has been a complete game changer for me. Rashmi and all the staff are so understanding and patient. They really do care and have everyone's best interests at heart.I'm still anxious, but thanks to this amazing place and caring staff - I hope to one day say 'I had a dental phobia' - not have!read more
Kath A.
Kath A.
I would highly recommend Southport Rd dental for anyone who is a nervous patient like myself. I hadn’t attended a dentist for many years due to bad experiences at other practices. I knew I needed treatment and I really wanted to address my fears so this time I did my research,I found this practice... had great reviews from nervous patients. From my first consultation with Rashmi I knew I was in good hands, it was a totally different experience than I’ve had before. Rashmi understood my concerns and we spoke about how we can work together to overcome them. I was booked in for sedation for some restorative work . I was apprehensive at first as I have had sedation at another practice that didn’t work very well. However this time the sedation worked well and I was able to have a 2 hour long treatment with no memory of it whatsoever! I now have a new found confidence that I can attend regularly, something I never thought would be possible.Everyone goes above and beyond from the reception team to the clinicians.read more
Nicola W.
Nicola W.
I had a dental emergency, and after leaving an email telling David what had happened (bridge came loose) He rang me at home and said he would see me immediately. This was Saturday afternoon. He fixed it for me in 30 minutes, and all pain-free of course. Absolutely Marvellous, no hesitation in... recommending him.read more
Geoff P.
Geoff P.
I have been attending Southport Road Dental for many years and they always keep my gnashers in tip top condition! That's the tooth, the whole tooth and nothing but the tooth...
Small G.
Small G.
I first came to see Rashmi ashamed of my smile and terrified of the dentist and after the most amazing care and through sedation today I am smiling bigger and have nicer whiter teeth! Thank you so much to Rashmi and the whole team for being amazing with me
nikita J.
nikita J.
A very big thank you to Cate and team at the Southport Road Dental Practice.Having not attended for some time I was nervous to say the least but Cate fully explained all options available and carried out the dental plan including sedation in a highly professional manner.Excellent service.
M B.
M B.
I was told I needed an extraction, which was described as an ‘awkward one ‘ and I would need an hour long appointment with Rashmi. My experience was pain free and I had very little lasting after-effects. Thanks to Rashmi and her dental assistant I was out well within the hour. Barry
Barry S.
Barry S.
Wow were do I start, am a very nervous patient, dentist and teeth my biggest fear, hence why I would never go I haven’t been for a very long time, years and years. I felt traumatised by the thought and affected me badly. With support from family and friends I was booked an an appointment with... Rashmi, I had my consultation and I was booked in for my treatment, teeth extracted and a deep clean. I will not lie I was very scared, I mean scared. I had my treatment on Friday, I was put at ease, Rashmi is fantastic and so lovely I can’t thank her enough, Lindsey so lovely, both very understanding my fear, did a brilliant job off looking after me, I had the sedation as I was so scared and I didn’t feel any pain at all, I strongly say to others who have this same fear, if I can do it anybody can do it and I highly recommend Rashmi she will look after youread more
Maria B.
Maria B.
Welcoming, friendly, reassuring, non-judgmental & highly dedicated to their cause. If you’ve ever had negative experiences with previous dentists or are nervous at the thought of going to the dentist- rest assured that you will be in the best possible hands at Southport Road Dental. Their family... values shine through-bringing a certain calm to the waiting room. I initially went to see David for teeth straightening options but he immediately spotted I had some issues with my gums that would need to be dealt with first. That’s when I met Rashmi who unwaveringly assured me she could get my gums back to their best possible health so that I could achieve the smile that I’d hoped for, and that she did! Both David, Rashmi & their whole team are incredible at what they do. I couldn’t recommend them more.read more
Victoria D.
Victoria D.
I couldn't recommend Southport Road Dental more to anyone looking for a dentist that is welcoming and will give you the care you need for good value, for anyone looking for a new dentist you won't be disappointed, the staff are friendly and care about what they do.
Jason S.
Jason S.
At Southport Road Dental clinic I have received outstanding dental care and I rate this practice as the best there is in the area. I see Rashmi, the dentist and Rebecca, the hygienist, at regular intervals but have also seen David and once saw Marc for an emergency appointment. I am happy to... recommend this clinic to anyone who is looking for high-quality dental treatment. I list below what I see as the key features of this practice and I have tried to explain the reasons for my judgement.It offers the following:• highly skilled professionals who are able to provide advanced dental procedures such as teeth straightening and implants (my husband has had a very successful implant sorted out by David);• a practice that is prepared to invest in the latest technology (I have had a crowned tooth made by 3D printing on the premises in 30 minutes rather than the traditional procedure of removal-temporary crown-final fitting);• care shown in checking ongoing dental health eg. comparison of new X-rays with old, comparison of measurements of gum-line at regular intervals etc. (eg. it was noticed that I was wearing down the surface of a crowned tooth and it was suggested that I would benefit from a dental night guard which has protected the tooth for some years now);• dentists who take time to discuss your care needs, explain the situation and possibilities for treatment and answer your questions; (I have just been concerned about a possible oral cancer which was checked by both David and Rashmi who referred me to a consultant the same day);• minimal waiting times as the staff do their best to see you at your appointment time;• excellent and friendly support staff;• a pleasant environment – all recently modernised with more rooms being built;• a practice that is open long hours to accommodate those who are working;What more can I say except that I feel fortunate that we have this facility here in Chorley.read more
Pauline C.
Pauline C.
Very high quality dental practice. I had a dental implant last year and I cannot tell it is not my own tooth. My wife has also had dental problems sorted out and she feels well looked after. Highly recommended.
Stephen D.
Stephen D.
I hadn’t been to the dentist for 20 years, I was so frightened, but desperate to get my smile back. I had a damaged front tooth and crooked teeth, it was easier not to smile than face my fears. Eventually, I plucked up the courage and went to see David. He was amazing, he was so calming and... supportive. He talked me through all my options and understood how scared I was, so advised me to see Rashmi. She was so kind and understood every single thing I was scared about. Between the two of them, I have gone through 18 months of treatment and finally feel confident to smile. It’s not a miracle cure, I’m still nervous, but trust them implicitly and don’t hesitate to make appointments as needed. I can’t thank them enough and can’t recommend them highly enough. Thank you ⭐️⭐️⭐️⭐️⭐️read more
Joanne W.
Joanne W.
Excellent care, skills and people. They ease my anxiety and instill me with reassurance, which as a nervous patient means the world. Flexible, understanding and always happy to explain and answer my millions of questions. They are the best of the best.
jessy P.
jessy P.
I’ve been a patient at Southport Road dental for many years, as have many of my family and friends. I honestly cannot thank David and Rashmi enough for the treatment myself and my family have received. I’m a very nervous patient and I always feel at ease when attending for my appointments. Both... Rashmi and Dave are caring, approachable, reassuring and explain treatment in great detail, allowing me to make the best decision for my dental care. They are fantastic dentists and it’s a practice like no other! I wouldn’t hesitate recommending them to anyone! Great dentists and great team 👍read more
Rebecca W.
Rebecca W.
I haven’t been to a dentist in years and was extremely nervous about attending. I initially had an appointment with Rashmi who was understanding, caring and thorough in her examination and explanation of what was to be expected in terms of the processes, options and costs, which immediately put me... at ease. I then proceeded to have treatment with David, who again was caring, approachable with information and the treatment. The dentists and the nurses did a superb job of making me at ease and comfortable and carrying out the work necessary, to an exemplary standard. I whole heartedly recommend Southport Road Dental.read more
Jonathan A.
Jonathan A.
I am a very nervous going to the dentist but I rang southport rd dentist the team are fantastic made me feel at easy I seen rashmi twice now to hav my teeth out but times every body have made me feel at easy I eould recommend I had sedation with rashmi thank you
Mick N.
Mick N.
Cannot thank Rashmi enough for helping me with my sore tooth. Treatment was quick and 100% pain free! Would definitely recommend Southport road to anyone with dental anxiety.
Jodie A.
Jodie A.
I came to the Southport Road dental practice in difficulty, unable to arrange the treatment I needed elsewhere, despite seeing another dentist regularly. I was anxious, knowing that I needed a tooth to be extracted. But having had teeth taken out before, I knew it was not a procedure to look... forward to. David agreed to see me, and I can only describe the care he gave me as exceptional. He put me at ease straightaway, explained everything thoroughly and I felt no pain at any point. My experience was calm and unrushed, and David's professionalism shone through. Everyone at the practice was friendly and welcoming. I have no hesitation in recommending the practice to others.read more
Pam K.
Pam K.
I recently had a bit of work done with David which included an implant and sedation. The whole process was pain free and I can’t even remember the implant placement appointment which is a bonus. I would definitely recommend this practice to anyone who is looking to have pain free dental treatment!
Janet E H.
Janet E H.
I had top and bottom braces done with David. The whole process was smooth and I’m very pleased with the results. I would definitely recommend this practice to anyone who is looking to improve their smile
Oliver L.
Oliver L.
Thank you so much to Southport road team for a great visit today.Thank you to David for a quick pain free experience and I left with a tooth like brand new! I'm soo happy with it cannot thank you enough.For anyone that hates the dentist give Southport road a visit I promise they will change you... mind.read more
Jayne M.
Jayne M.
Absolutely fantastic people! I cannot recommend here enough, I came as a terrified patient but after meeting Rashmi I was instantly put at ease, I needed 2 extractions and a filling, I had this done under sedation and I can honestly say I never felt a thing! All the staff here were utterly amazing!... for anyone who is nervous or anxious like myself then here is the best place in the world! Thank you guys you are amazing!read more
Peter C.
Peter C.
Amazing dentist practice, all the team are professional and friendly. Started going to Southport Road as I needed a route canal treatment and it was recommended to me by a friend. Marc explained everything thoroughly and put me at ease. Didn’t feel any pain during the treatment. Since then I’ve... kept going and now most of the family use them too.Would highly recommend.read more
Sarah L.
Sarah L.
I have had the most amazing experience after signing up to this dental practice. My first experience was with Richa Sharma I can only describe her as amazing she has rekindled my faith in going to the dentist she is open and answers any questions her recommendations have been excellent and they... do not push you into anything. I have had the most amazing experience.I decided to have dental implants which were done by David and the whole experience has been fantastic from start to finish. The whole team are so professional and friendly. I can honesty say that I HIGHLY RECOMMEND THIS PRACTICE. Thank you Richa and David and not to forget the lovley receptionist.Thank youSharon Sread more
Paula
Paula
I started out as a nervous dental patient, but on meeting the team at Southport road I was happy that I was in excellent hands. The entire team are friendly, welcoming and unwaveringly understanding.Their 'pain free' claim is absolutely accurate - I've had several treatments and procedures and... felt nothing.Worth every minute and every penny. Now I'm a confident patient.read more
Simon O.
Simon O.
A great book written by RashmiI really like this book - "P.S.I love me."It is well thought out and beautifully written, very relevant at a time when many youngsters are being led into trying, as they perceive it , to improve their appearance.There is freedom in her writing and the language is... directed to the younger generation.Her strong message is the value of self worth will override the negative peer pressure. It also expresses the importance of strong family values.The content of the book which includes poem and photographs is excellent. It has a refreshing outlook on aesthetic care.I highly recommend it to anyone considering facial rejuvenation.read more
Usha B.
Usha B.
I would highly recommend Southport Road Dental Practice for anyone who is at all nervous of the dentist. I have been registered at this practice for many years and have always been satisfied with the care and attention given to me.Recently I had problems and Rashmi told me I needed root canal... treatment followed by crowns. Being a very anxious person, the thought of undergoing such treatment terrified me.However, I needn't have worried as Rashmi discussed in details all my options and gave me time to think it through.I went ahead, opting for sedation on both appointments.What an experience - I have no memory of the procedures and suffered no pain during them.David, Rashmi and Lesley the dental nurse were wonderful! They really made me feel at ease.Thank you.read more
Margaret J.
Margaret J.
I've been a patient for a few years. Had to have an emergency appointment and extraction last week and Cate was incredible. she explained everything gave me a heap of options and made me feel great about my choice. Private can be expensive but having someone care about you and your wellbeing and... how you look after the work, is priceless.read more
keith R.
keith R.
Rashmi and her team are amazing and I cannot recommend enough! I recently had an extraction with sedation and it was by far the best dental experience I've ever had.Due to a previous bad experience elsewhere I am a very anxious and nervous patient and just the thought of undergoing another... extraction terrified me. Rashmi took time to thoroughly discuss all my options and her reassurance provided me with confidence in my decision. Rashmi has a very patient, caring and professional manner and is very empathetic with her approach. I just knew I was in good hands.The sedation was amazing! I have no memory of the procedure and my nerves just melted away. It was a million times better than my last experience elsewhere with absolutely zero pain!!! I cannot recommend and thank enough!All the staff are really friendly and you are always greeted with a warm welcome which instantly puts you at ease.It was the best experience, I would give 10 stars if I could. So if you're considering it, just do it, you'll never look back!read more
Fiona R.
Fiona R.
David, Rashmi and the team at Southport Road Dental Practice have been looking after my teeth for years and they are excellent. The staff are professional and make sure that you are fully informed at ease during any treatments. Preventative hygiene visits (twice a year for me) and a yearly check up... mean that actual dentistry is rare! Would highly recommend.read more
Andy C.
Andy C.
I’ve been a patient here for nearly 30 years and even though I’ve since moved away I still travel here for my dental care. David, Rashmi & their team look after me with a professional & dedicated attitude. I am totally satisfied with the care & service I receive.
Alan W.
Alan W.
I had braces as a child but over the years my teeth have crossed and having seen myself in recent holiday photos I decided to bite the bullet and sort them out. From start to finish it was fantastic. my best friend did not even notice I had had my braces fitted until I beamed at her. It only took 4... months and now I have my smile back and can confidently smile on future photos thank you so much Southport Road I couldn’t be happierread more
Ann H.
Ann H.
Thanks Rishmi and Lindsey for amazing treatment and care, you put me at ease from the moment i came through the door, would recommend your practice. Thanks guys Mark Sutton.
Mark S.
Mark S.
Great, patient dentist and hygienist. My mum uses these too and she's very nervous. This practice is great, very caring and sensitive when patients are nervous. Would recommend.
Emma B.
Emma B.
Fantastic! No other words to describe it! Pain free..it does what it says on the tin! .Staff were friendly and professional... I had a crown and some cosmetic work done in a couple of hours, over the moon with the results..A big thanks to Dave Hickey the dentist.😁
Paul R.
Paul R.
Have visited the practice a few times over the past month! Both Dave and Rashmi are friendly, extremely skilled at their craft and put me at ease straight away. They explained every step of my treatments to me in a way I could understand. Everyone in the practice are kind and warm which means I'd... absolutely recommend this practice!!!read more
Ishaan M.
Ishaan M.
As a very nervous patient I can not recommend this practice highly enough. After a week of consistent pain I was in and out and pain free really quickly . They really looked after me and I will definitely not go anywhere else.
Phillipa Da C.
Phillipa Da C.
I contacted David 8 months before my wedding day, hoping he could give me straight white teeth! He did not let me down! I was in the chair having my braces fitted withing days, after our first email. I was a little nervous but David made me feel comfortable and reassured.He took the braces off 3... weeks before the wedding then quickly got me set up with teeth whitening.I spent the whole day of my wedding smiling! Knowing that my teeth looked amazing! A friend came to me and said 'every picture I have, you have a massive smile on your face' you should always smile on your wedding day but without the help from David I would have felt uncomfortable smiling with my old teeth!!Thank you so much!!! I love them!!!!read more
Rebecca S.
Rebecca S.
Absolutely brilliant rashmi was amazing made me feel so comfortable as I am a very nervous patient. All the way through my treatment she talked to me definitely recommended her.
Janet W.
Janet W.
I'm a patient of David for over a year. I've decided to changed my smile and do braces( Im 39 year old now).Which is happened and I've been told I may need to remove a teeths maybe in a few months time. So I've been told I need to remove just one but I was so nervous for 3 weeks before my app and... my visit been booked for the 6th of January.It is pain free dentistry that's what they say ? And it is 100%true 😃 I have a chat with David before the procedures he asked me what I'm afraid etc and he told me to relax. He use a numb gel so didn't feel any discomfort of the injections and he removed my tooth within a second don't even hear a crack sound. He did make sure I've not bleed after procedure as I have a blood condition disease which been checked with my hematology doctor if is safe to do before by David.I highly recommended David as a dentist and orthodontist and looking forward to smile with confidence every day 😄Kind regards Magdalenaread more
rafal S.
rafal S.
I cannot praise this dentist practice enough. I have in the past had bad experiences from dentists and this has made me very apprehensive, to say the least, with visiting dentists. I was that worried about going to the dentist, I have suffered for years and used strong pain killers instead of... sorting the problem. Being in pain was no way to live so I decided enough was enough. My partner found Southport Road Dental for me as they advertise pain free dentistry. Given my past experiences I was very sceptical but being in pain again, I needed help. My consultation went well, everyone I met was friendly and my dentist Richa Sharma was amazing, taking time to make me feel calm and relaxed. As I had expected I required a couple of extractions and a filling which were then booked in. I must admit I didn't think I would be able to pluck up the courage to go back but I did to start my treatment. They advertise pain free dentistry and that is exactly what you get. Richa Sharma Is absolutely amazing. She has an amazing knack of being able to make you feel relaxed, explains everything and goes at a pace you are comfortable with. So far I have had one extraction and a filling and have felt nothing during the procedure. I still have more treatment and at the time of writing this, I am psyching myself up for today's visit.I just want to say a huge thank you to Richa and not forgetting Richa's assistant, (I do hope that is the right term) who is absolutely lovely. Thank you to everyone at Southport Road Dental, a truly amazing dentistread more
Paul W.
Paul W.
Fantastic start to finish. I was well informed and made to feel comfortable at every appointment. I started as a nervous patient however this is no longer the case after my experience here. Thanks to Dave I now have a smile I can be proud of.
Rachel R.
Rachel R.
Would like to give a special thanks to Marc who performed an emergency extraction of my wisdom tooth. My wisdom tooth was giving me a lot of grief, when one night I couldn't put up with it any longer. I rang the next morning and asked for an emergency appointment, the very next day I was called in... to see Marc. He was soft spoken and gave me a step by step process of the work he was going to perform. Now I can say that I have absolutely no pain whatsoever and I'm looking to book further work in the future. Thank you👍👍👍read more
Billy T.
Billy T.
Review for Southport Road Dental Practice - Pain free Dentistry.Conscious Sedation.Rashmi and David are the most empathic and patient centred Dentists I have ever experienced…When Rashmi offered conscious sedation as a possible solution to my inability to access root canal treatment, I was... resistant to say the least!However, Rashmi allayed every fear I had and explained the safety aspects/risks/benefits of conscious sedation for patients like myself, who could otherwise face losing their teeth.I have had 3 conscious sedations for root canal treatments in the last few months. I wish I had accessed it earlier by trusting Rashmi’s Experience, professionalism, patience and genuine care…Following the sedations I had no recollections of the treatment which is a Huge benefit to anxious patients like myself. All 3 sedations were positive experiences enhanced by the amazing team at Southport road - Julie and Lindsey the sedation nurses were calm, reassuring and warmly supportive, as were all the other staff present during my treatments! Rashmi performed the sedations, whilst David expertly completed the root canal treatments…I am eternally grateful to you all for getting me out of pain and saving my teeth - You’re absolute legends!read more
Carol M.
Carol M.
I cannot thank David enough for the Amazing job he has done to my teeth, I walked in feeling very self conscious when smiling and now I cannot stop smiling. He has gone beyond my expectations and always making sure I was happy and comfortable at all the times. I highly recommend Southport Road... Dentalread more
Nagore C.
Nagore C.
Marc has completely transformed my teeth. I have gone from having teeth I was ashamed of to having teeth that regularly get complimented. Everything I have had done has been 100% pain free and I couldn’t be more grateful.
Emma W
Emma W
I have to say this has been the best experience I have had with any dentist. The calm relaxed atmosphere at the Southport Road Dental Practice made my anxiety about seeing the dentist a non issue. Everyone from the receptionists to my dentist made be feel at ease while I was attending my... appointment.Pain free dentistry is exactly what I received. The relaxation techniques my dentist used while I was being treated was something I had not received before and made the whole experience an enjoyable one.I have had the pleasure of having David and Rashmi as my treating dentists and their professional patient centred approach to my treatment was fantastic. Their educational approach to treatment has given me easy to implement skills that not only improve my oral health but my overall health as well.I will definitely be returning to Southport Road Dental Practice and have encouraged my family and friends to do the same.read more
Daragh O.
Daragh O.
Rashmi is an incredibly understanding person who was very supportive with my Wife who was feeling extremely anxious about going to the Dentist. The other members of Staff were also very friendly and welcoming.
manufan2007
manufan2007
I came to the surgery because it was impossible to get an NHS dentist appointmentI arrived with a modicum of fear as I was afraid of dentists all my life they could not have been more reassuringI was treated by Alice RoseShe and her assistants could not have been more sympatheticI had the... recommended treatmentI am delighted with the resultsAnd with no pain whatsoeverI cannot recommend this practice enoughThey are amazingread more
Eric & Audrey F.
Eric & Audrey F.
Wow absolutely amazing dentist. I could not recommend enough. I am one of the many millions terrified of the dentist. A good friend recommended Southport road dental surgery to me. They are fabulous, David and Rashmi are the most loveliest kindest understanding couple I have ever met. My teeth look... amazing, I am over the moon. Seriously I have never had any discomfort what so ever, the best dentist around. Thank you to you both and your wonderful staff exceptional xread more
Tracie B.
Tracie B.
I changed to this dentist about 3 years ago after an awful experience at a previous dentist. I searched for a dental practice that genuinely cared and found Southport Road. Hands down the best dentist around, my dentist, Rashmi is so gentle and caring - she is reassuring and talks through... everything she is doing. The hygienists are great too, never experienced any pain during any treatment. I recommend to anyone and everyone.read more
Kl
Kl
Absolutely amazing service from this practice. I was a very nervous patient and never thought I would get to the stage of being able to undergo treatment without intense anxiety. With the patience, kindness and efficiency of Rashmi and team, trips to the dentist are nothing to be afraid of and I... actively look forward to the warm and caring welcome from the whole staff team. All I can say is that if you are scared and looking to reach out to a dentist, as I was, please please get in touch with Southport Road, it's one of the best decisions I have made for my health and wellbeing, both mentally and physically. Thank you!read more
Amy B.
Amy B.
This must be my twentieth attempt to put into words how i felt after my sessions with Rashmi.When she showed me my smile, i laughed out loud with relief and joy, purely and simply to hide the fact that i could have honestly cried tears of happiness.i have lived in dread and fear for over forty... five years, thanks to a horrific experience as a young man, and actively avoided dentists until my partner persuaded me to read about Rashmi and her wonderful approach to treating patients.I'm so glad i did, she has given me back not only a reason to smile but the teeth to smile with. i don't know what i expected to see in the mirror when she handed it to me, but the results are nothing short of perfection! Absolutely stunning! Thank you from the bottom of my heart.I have never felt so relaxed and understood and very confident that i was in safe caring hands with nothing to fear.Rashmi, you are a remarkably understanding and empathetic person and you made sure i had the confidence and trust in you, long before the treatment began.Anyone who is struggling to find the strength to get treatment should be in no doubt Rashmi makes it a pain free and relaxing experience and this is a sentence i have never EVER said before............i am looking forward to seeing her again in six months, for my dental check up!!!!! WOW !!!!Thank you Rashmi.read more
Ron M.
Ron M.
Just visited Southport Rd Surgery again as part of my on-going treatment plan. These people are great at what they do, they put you at ease and nothing is to much trouble. I've just received fairly extensive treatment, and again with none or very little pain.I know I will be a little sore when the... anaesthetic wears off but who's not.Great job.xread more
David D.
David D.
Absolutely brilliant! Rashmi and her team took me from being an extremely nervous patient who would not even have a scale and polish without IV sedation and fear of the needle to having 6 extractions in one go with only the needle and no sedation! I cannot recommend them enough❤️
Alison B.
Alison B.
Absolutely outstanding care from Rashmi & her excellent staff, from the reception to the nurses, as a very nervous patient I was put at ease from the minute I arrived for the consultation then on to the actual work being carried out.I felt so assured that I opted to have all the work that I... required in one go, Rashmi was brilliant, and kept asking if I needed a break, I was told everything that she was doing or preparing to do.I cannot recommend Southport road dental enough, they were brilliant and I thank Rashmi & her team very much, so happy with my new smile ⭐️ ⭐️⭐️⭐️⭐️read more
Scott L.
Scott L.
I would just like to say a big thank you to the team here especially Marc and his dental nurse. For somebody who is very nervous of the dentist and has put off dentist trips for a number if years, I can honestly say they have squashed my fears. Everybody is so welcoming and understanding nothing is... to much trouble and they are very patient with me. Would highly recommend to anybody with fears of the dentist. Keep up the fantastic work guys, I actually look forward to getting my treatment done.Thanks Chris Baron.read more
Chris B.
Chris B.
Been at this practice 35 years, I won’t go anywhere else. The staff are amazing, professional and treat patients with total respect. I even look forward to seeing them
alison c B.
alison c B.
How many of us can honestly say we look forward to seeing our dentist?Well.. I can!!! We have so much fun!!! Yep, you have read this correctly. We have lots of fun and laughter and never a tear shed in pain.An amazing team await you at Southport Rd, everyone person you meet there makes you feel... special and “ at home”.It’s true, I was a very nervous patient the first time I attended but I have honestly never looked back. The treatment and service is beyond perfection, everyone is amazing and such genuine and lovely folk too.It’s seldom you go to the dentist and hear giggles coming from the practice but it is a regular experience at this remarkable practice. . A relaxed warming atmosphere greets you with an incredible professionalism that puts other dental practices to shame.A family run business who really care for their patients, go out of their way to help and are always there for you when you need them.I love my dentists!Lynette Banisterread more
lynette B.
lynette B.
I would give more than 5 stars if I could!As someone with a severe dental phobia (due to a very negative childhood experience) which meant I hadn’t visited a dentist for a number of years, it took a lot for me to even take the first step and contact Southport Road. But I am SO glad I did! From... the very first response from Rashmi, I felt like she understood my needs and she couldn’t do enough to make me feel relaxed and comfortable with attending. This is a place that genuinely cares about patients.All of the staff that I met were lovely and friendly. When they say that they treat everyone like they’re part of their family, it really is true! Rashmi is literally one of the nicest people I’ve ever met and Lindsey, the dental nurse, actually gave up her lunch break so they could fit me in for an emergency appointment! She was so supportive throughout my treatment too.Basically, I have gone from feeling abject terror at even the mention of the word ‘dentist’ to having pain-free treatment on my first visit. I’m now feeling really positive about future treatments and getting a smile I can feel proud of. I never thought I’d be able to say that!If you’re very nervous/phobic like me, all I can say is contact them and you won’t regret it!read more
Jubilee1111
Jubilee1111
This is a must see and vist dental practice. If your a nervous patient or have fear of the dentist's and need treatment then this is the place you need to go . Absolutely brilliant.
shaun G.
shaun G.
Really great dentist. Staff are all very friendly & helpful. Always a pleasant experience. Very pleased with my lovely straight teeth after my brace. Would definitely recommend
Danyela K.
Danyela K.
I have just had my 8 years anniversary to the practice and I can safely say it's has been a constant 8 year pain free experience, I have seen David who is by far the best dentist I have ever come across, and Rebecca as the hygienist is by far the best, I get told off as we all do, but I can't fault... the service from all the staff. Highly recommended from me.read more
Dan S.
Dan S.
I decided to try this dentist on the recommendation from my partner who cannot praise them enough.After an appointment with David and hearing that I needed treatment lasting approx 2 hours, the thought of being in the chair for this length of time absolutely terrified me. After discussing my... options I decided to have the treatment done under sedation.I had a meeting beforehand with Rashmi who explained the whole process in detail and assured me I wouldn’t feel a thing. Although still very nervous on the day, the 2 nurses, and Rashmi were wonderful in keeping me calm and feeling relaxed. Before I knew it, after what felt like 5 minutes in the chair, but was actually 2 hours, I was amazed to find that David had done all the work needed and I didn’t feel and barely remember anything at all.I cannot thank the team enough and would not hesitate in having this done again if needed.read more
Susie B.
Susie B.
Amazing, thank you Dan and your dental nurse (sorry can't recall her name). You are both absolutely fantastic. I have never hugged a dentist before. 🤣🤣
Joan S.
Joan S.
Absolutely brilliant amazing staff totally pain free after having a very bad experience with another dental practice Southport road was recommended to me I haven’t looked back would highly recommend A massive thank you to all the team for being so professional and understanding
Joanne D.
Joanne D.
I left without a next appointment date, the receptionist (whose name I didn’t get) was a fantastic help getting me one sorted! Phenomenal service from her and everyone in the building. 10/10
Sam M.
Sam M.
Highly recommend southport road dental practice, I can't thank Alice enough for giving me the confidence to smile again.staff here are always welcoming and friendly and definitely know how to make you feel relaxed, thank you all
Karen B.
Karen B.
I have recently had treatment for root canal work with David and the whole procedure was absolutely painless. David assured me through the whole process and the experience at the practice was outstanding with exceptional customer care and value. Many thanks to both David and Rashmi.2nd November... 2017;Just wanted to post an update following on from my second visit to the dental practice. Ive always had a terrible experience when visiting the hygienist in the past and was nervous facing my 1 hour appointment. I needn't have worried, Kelly looked after me for the full hour and was very gentle but totally thorough. Kelly talked me through the process and also demonstrated how to clean my teeth more effectively. Once completed it felt like i had a brand new smile, healthy, clean and strong gums. Thank you for another quality experience at Southport Road Dental Practice. Im looking forward to my next visit.read more
Alexia C.
Alexia C.
js_loader

How To Find Us

Southport Road Dental Practice
9 Southport Road, Chorley, Lancashire, PR7 1LB.
Call: 01257 754 619

Southport Road Dental Square Logo
© Southport Road Dental. All rights reserved.

Southport Road Dental is a Private Dental Practice.

*98.6% of 165 patients surveyed agreed their treatment was pain free

Address


9 Southport Road
Chorley
Lancashire
PR7 1LB

Useful Links
GDC
Complaints Procedure
Staff GDC Information